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Gosch Ford Temecula - Service Center

Temecula, CA

4.8
3,197 Reviews

3,197 Reviews of Gosch Ford Temecula - Service Center

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November 18, 2022

Cameron Froster gave VERY GOOD customer service. My car was at the dealership for 2 months, Cameron kept me constantly updated and answered any questions I had. It was a pleasure working with him. More

by Yvonne
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Yvonne responded

Cameron Froster gave VERY GOOD customer service. My car was at your dealership for 2 months, Cameron kept me constantly updated and answered any questions I had. It was a pleasure working with him.

November 16, 2022

Great service in every way,Joeseph is an asset to your company.Very satisfying to have a dealer you can trust More

by Cowanwolf123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joseph and our team, and we look forward to working with you again. Jason Noble General Manager

November 15, 2022

Took care of my problem, however, I had to make two trips to rectify the issue that I suggested was the issue. How ever fixed the issue with no issues. Raymond came through. More

by Darn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Gosch Ford Temecula responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon! Jason Noble General Manager

November 12, 2022

Service dept is well ran… in & out when checking in, that’s the it should be, Thank you. More

by salbustos
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Gosch Ford Temecula responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience! Jason Noble General Manager

November 12, 2022

Good: Joseph was friendly, very helpful, has a great attitude and eas very accommodating. Service was fast. Bad: I had called and left a message twice about my warranty and service contract expiring More

by JGreen
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2022 -

Gosch Ford Temecula responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you. " Jason Noble General Manager

November 11, 2022

Our 2010 Lincoln Navigator had a perplexing problem. Several problem lights on the dashboard but two mechanics couldn’t find a problem. So we contacted Gosch. This was our first experience with service More

by leddgal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Gosch Ford Temecula responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Jason Noble General Manager

November 11, 2022

This dealership has taken great care of my vehicle ever since I purchased it back in 2015. More

by edwyraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2022 -

Gosch Ford Temecula responded

Thank you for choosing Gosch Ford Temecula. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jason Noble General Manager

November 10, 2022

Very helpful finding the correct part for my 2015 F350 and knowledgeable Thank you for all your help More

by eagletalonawd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenn Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Vecchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Gosch Ford Temecula responded

Thanks for sharing about your experience with Gosch Ford Temecula. We appreciate your business and hope to see you again soon! Jason Noble General Manager

November 10, 2022

Ray did a good job informing of what I needed to know. And Rachelle is a good manager. More

by Anw6867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Gosch Ford Temecula responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jason Noble General Manager

November 10, 2022

Fast, friendly service. Repair was covered by a recall so no charge. Very happy! I highly recommend More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Quintero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2022 -

Gosch Ford Temecula responded

It has been a pleasure serving you, Christine. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gosch Ford Temecula, we look forward to having you as a valued customer for many years to come! Jason Noble General Manager

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