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2,497 Reviews of Gosch Ford Temecula - Service Center
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October 23, 2018
Ford Explorer battery replacement. David Sanchez at Gosch Ford Temecula always goes over and above to take care of my Ford Explorer maintenance needs. Thank you again for your excellen David Sanchez at Gosch Ford Temecula always goes over and above to take care of my Ford Explorer maintenance needs. Thank you again for your excellent customer service!!! More
by judykruger04
Verified CustomerEmployees Worked With
David Sanchez
Helpful October 23, 2018
Excellent Service Rachelle Long always takes care of me. She is always available by phone to answer my questions. I would recommend her to all my family and friends. Rachelle Long always takes care of me. She is always available by phone to answer my questions. I would recommend her to all my family and friends. More
by jeffm6
Employees Worked With
Rachelle Long
October 22, 2018
Great Service, Friendly Staff Gosch Ford got me in and out with a smile. Very clean and comfortable atmosphere. Truck came out serviced and clean. Pretty good coffee too! Gosch Ford got me in and out with a smile. Very clean and comfortable atmosphere. Truck came out serviced and clean. Pretty good coffee too! More
by charlesr.seaton
Employees Worked With
Mike T in service
October 22, 2018
Decent Service was great and everyone was very nice! However, my truck was returned extremely dirty and with baked on water spots. I had to pay a detailer to Service was great and everyone was very nice! However, my truck was returned extremely dirty and with baked on water spots. I had to pay a detailer to come to my house to get the spots out and detail the whole truck. I would go back there but I would ask them to take better care of it. More
by nbprez
Employees Worked With
Mike Tinsley
October 22, 2018
Service Absolutely outstanding service. they said it would take half day and it was done in time frame. everyone on the phone was very friendly and helpful. Absolutely outstanding service. they said it would take half day and it was done in time frame. everyone on the phone was very friendly and helpful. also the Gentleman who helped me in the service department was awesome and i'm sorry i don't remember his name. in Temecula he sits to the far right in last cubicle/desk. More
by bstone1
Employees Worked With
i'm sorry i cant remember it was quick and efficient he sits at last cubicle on far left he was great.
October 22, 2018
The Works As usual, Ken Olson was wonderful and always keeps me up to date on the progress of my service and if anything else is needed. He always goes above As usual, Ken Olson was wonderful and always keeps me up to date on the progress of my service and if anything else is needed. He always goes above and beyond for outstanding service! More
by coni1019
Employees Worked With
Kenn Olson
October 22, 2018
Horrible customer service Instead of requesting a thorough inspection of my warranted engine, I was told it's a normal sound when many are being replaced as a result of the sam Instead of requesting a thorough inspection of my warranted engine, I was told it's a normal sound when many are being replaced as a result of the same sound. Google the engine tick issue for the 2018 mustang gt if you're curious. Far more than enough cases of the short block, sometimes longblock, cam phasers or pistons being replaced, to name some examples, that a dealership should fight for you to at least have a full on inspection done. Break things down and physically inspect internally. After picking the car up I was told I would be getting a call in the AM regarding if they could do anything further. No call in the AM.....Three voicemails and two days later I got fed up and just physically went to the dealership where I got into an altercation and was told it's normal and to try another dealership or open a case number. Oh I will open a case number. Last time I'll ever go to Gosch Ford Temecula More
by Notafan
Employees Worked With
Other Employees :
Mike Tinsley, and the entire process is where the issue is
October 22, 2018
Check engine light Have used this service for several years. As a snowbird, I needed a service department that I had as much confidence in as my home dealership. They al Have used this service for several years. As a snowbird, I needed a service department that I had as much confidence in as my home dealership. They always took care of me and was upfront with recommendations.The service writer takes time to make sure I fully understand my problem and the solution. BZ to David. More
by PLSPULLFWD
Employees Worked With
David Sanchez
October 22, 2018
Always great Can't say enough about this service center. I take my fusion and my wife's truck for all our services here. Nick is phenomenal at making sure all your Can't say enough about this service center. I take my fusion and my wife's truck for all our services here. Nick is phenomenal at making sure all your concerns are dealt with. They are professional and courteous when your waiting. There's just not enough good we can say about this center. We highly recommend gosch Ford. More
by Skinsfan
Employees Worked With
Nick in service
October 22, 2018
Excellent as always. Scheduled maintenance visit. Awesome customer service by Rachel. Addressed recall items too. Set me up with a free rental until truck maintenance was Scheduled maintenance visit. Awesome customer service by Rachel. Addressed recall items too. Set me up with a free rental until truck maintenance was done. Love Gosch. More
by JMMcon98
Employees Worked With
Rachel in service department.
