3,264 Reviews of Gosch Ford Temecula - Service Center
Rachelle has your back! We have been working with Gosch Ford Temecula for some time. Service Adviser, Rachelle, is always professional and poised, not matter what the problem We have been working with Gosch Ford Temecula for some time. Service Adviser, Rachelle, is always professional and poised, not matter what the problem. We have had regular service appointments as well as more involved issues with two different Ford vehicles. In both cases, Rachelle exhibited the kind and courteous demeanor that makes working with her and Gosch Ford Temecula such a pleasure. Thank you Rachelle! More
Excellent customer service I've dealt with Rachelle Long as my service consultant for many years, and each time she has gone above and beyond my service expectations. From perso I've dealt with Rachelle Long as my service consultant for many years, and each time she has gone above and beyond my service expectations. From personally helping me get my rental car, to finding my phone "lost" inside my car, she always has a smile. She's competent and professional. For me she is the face of the dealership and keeps me coming back. More
Rachel Long Came into the service department due to a dead battery. Rachel Long assisted me. She’s really great 👍 I was in and out new battery. The staff here ar Came into the service department due to a dead battery. Rachel Long assisted me. She’s really great 👍 I was in and out new battery. The staff here are friendly and helpful. Even got a danish and coffee while I waited. I met the GM Jason while waiting. He made sure everything was going smoothly. Impressive- More
Service department Nick A. Is my service adviser and he is the best hands down! He always walks me through all my service answers and makes sure everything on my 17 Ford Nick A. Is my service adviser and he is the best hands down! He always walks me through all my service answers and makes sure everything on my 17 Ford F-150 sport is on track and too notch. Nick always makes it easy to get in and out and keep my truck in top shape. Erica in parts is awesome making sure the check out experience is fast and to the point! Thanks to everyone at gosch ford for making every experience here great! More
Amazing I went into the parts department and Erica greeted me right away, she was super friendly and took excellent care of me, very happy with my overall ex I went into the parts department and Erica greeted me right away, she was super friendly and took excellent care of me, very happy with my overall experience More
Kenn was great! Unfortunately my Ford expedition had extensive issues and needed major repairs. Kenn was there communicating with me every step of the way. He provide Unfortunately my Ford expedition had extensive issues and needed major repairs. Kenn was there communicating with me every step of the way. He provided excellent customer service! The manager Grant Bell really came through as well and made sure I was taken care of! More
Kenn Olsen Had my six month date with Kenn this morning. As always, he heard my concerns and facilitated a rapid conclusion of my service needs. Thank you Ke Had my six month date with Kenn this morning. As always, he heard my concerns and facilitated a rapid conclusion of my service needs. Thank you Kenn! More
Awesome service!! Brought my Focus in for an oil change. Nick made the process painless ! Got a car wash too!! Thank you Nick for the great service!!! Brought my Focus in for an oil change. Nick made the process painless ! Got a car wash too!! Thank you Nick for the great service!!! More
Always appreciated All I can say is that I appreciate every time I bring my vehicle in for service. Samantha is an outstanding service writer anytime I have an issue wi All I can say is that I appreciate every time I bring my vehicle in for service. Samantha is an outstanding service writer anytime I have an issue with my vehicle she is quick to come up with a solution she is always willing to help me get it done in a timely fashion, since it is a company vehicle and I have a little time to get it serviced. She is very knowledgeable, kind, friendly, and I will continue to come here because of this great service she provides. To me customer service is number one, and Samantha provides that without question. More
Amazing Always treated great! Erica in parts is the absolute best! Fast, friendly, always makes u feel appreciated and and welcomed , thanks for being awesom Always treated great! Erica in parts is the absolute best! Fast, friendly, always makes u feel appreciated and and welcomed , thanks for being awesome! I More