Rachelle Long
Rachelle Long at Gosch Ford Temecula

Rachelle Long

Service Manager

Gosch Ford Temecula

26895 Ynez Rd
Temecula, CA 92591

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4.8
617 Reviews

Dealership Experience

13 yrs, 10 mos

Industry Experience

32 yrs, 3 mos

Languages Spoken

English English

Spanish Spanish

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4.8

617 Reviews

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617 Reviews of Rachelle Long

June 30, 2026

Dealership Rating
Employee Rating

Great dealership and amazing people they're always helping out and never have to ask twice about something Gosch Ford Temecula is ON IT Thank you!! More

by cano905marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 30, 2026

Gosch Ford Temecula responded

We’re delighted our team anticipated your needs and provided prompt assistance. Thank you for trusting us with service on your Ford. We look forward to helping again whenever you need support. Jason Noble General Manager

June 30, 2026

Dealership Rating
Employee Rating

Carlos and Rachel are amazing here at Ford, because they are professional, friendly, and kept me informed every step of the way. They are the best help I have and I couldn’t be more grateful. More

by Juice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Quintero

Jun 30, 2026

Gosch Ford Temecula responded

Thank you for recognizing Carlos and our service team. It’s great to hear you felt well informed and cared for during your Ford F-150 service. Jason Noble General Manager

June 30, 2026

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Employee Rating

Amazing dealership, best sales experience I've ever had and their aftermarket department Gosh performance was just as great. Only dealership I will go to from this point forward. Bailey and Justin were an More

by dustyn
Sales Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Gosch Ford Temecula responded

It’s wonderful to hear our sales team and aftermarket performance group delivered an outstanding experience. We’re glad Bailey was so helpful throughout your visit. Thank you for choosing us for your new Ford Bronco and we look forward to serving you again. Jason Noble General Manager

June 30, 2026

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I have been going to Gosch Ford Temecula for the past 5 years. I will continue to bring all my Fords to them because they take the time and take care of my vehicles to my satisfaction. Keep up the great wo More

by Santi
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Gosch Ford Temecula responded

Thank you for trusting us with your Ford Fusion for the past five years. Rachelle and our service team are glad to keep your vehicle in great condition. We look forward to helping you again. Jason Noble General Manager

June 30, 2026

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Rachelle in the service department is the best! She truly understands all of our vehicle service needs and she goes above and beyond. Thank you very much for all the years of great customer service More

by Nathanjohnson205jr
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Gosch Ford Temecula responded

It’s wonderful to hear Rachelle has consistently exceeded expectations while servicing your Ford Maverick. She’ll be delighted to know her commitment over the years has made a real difference. Thank you for trusting us with your service needs. Jason Noble General Manager

June 30, 2026

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The service department is awesome! Great team of advisors and technicians. They are very welcoming and treat you like family. I recommend Gosch Ford Temecula to all my friends and fami More

by Daytona1899
Service Price Transparency
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Recommend Dealer
Yes
Jun 30, 2026

Gosch Ford Temecula responded

Knowing our advisors and technicians provided a welcoming experience makes us very happy. Rachelle and the technicians enjoyed caring for your Ford Bronco Sport and treating you like family. Thank you for recommending our service to your friends and family. Jason Noble General Manager

June 13, 2026

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Gosch Ford has been servicing my 2013 F150 since I purchased it new back in April 2014. I have always received outstanding customer service from Samantha Masuguchi or Kenn Olson. They both are very k More

by 2013F150
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson, Samantha Masuguchi

Jun 13, 2026

Gosch Ford Temecula responded

Thank you for trusting our service department with your 2013 Ford F-150 since April 2014. Samantha, Kenn and Rachelle are happy their knowledge and friendly approach have made each visit a great experience. Jason Noble General Manager

May 20, 2026

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I'd give them 10 stars if I could. Rachelle Long is the best service adviser and no best service manager we've ever worked with. She has kept is driving Fords for 16 years now. We abso More

by daveschroeder
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kenn Olson

May 20, 2026

Gosch Ford Temecula responded

It’s fantastic to learn Rachelle’s expertise has kept you behind the wheel of your Ford Flex for 16 years. Your loyalty means a lot and we’re grateful for your kind feedback. Thank you for choosing us for your service needs. Jason Noble General Manager

May 09, 2026

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Rachelle and her team are the best, always take care of my concerns and are very professional and transparent rachelle and her team are the reason I drive more than 1 hour to see them, I live in Fontana an More

by Ivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Quintero

May 09, 2026

Gosch Ford Temecula responded

We’re thrilled that Rachelle and her team handled your Ford service with such professionalism and transparency. Driving over an hour from Fontana to see us really speaks to your trust in our care. We look forward to serving you whenever you return. Jason Noble General Manager

May 08, 2026

Dealership Rating
Employee Rating

The service was team checked all important items and provided a detailed report card. Pricing was very competitive as usual. Joseph kept me informed on the progress and reviewed the report card with More

by Rdelliott0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Britton

May 08, 2026

Gosch Ford Temecula responded

We’re glad our team performed a thorough inspection of your Ford F-150 and provided a clear report card. It’s great to hear the pricing met your expectations. Joseph appreciates the chance to keep you informed throughout the service process. Thank you for the five-star review! Jason Noble General Manager

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