Gosch Ford Temecula - Service Center

Customer Service Excellence My first visit to this dealership and I am very impressed. Rachelle Long greeted me with a smile as soon as I walked in and welcomed me to the dealers My first visit to this dealership and I am very impressed. Rachelle Long greeted me with a smile as soon as I walked in and welcomed me to the dealership. She kept me updated about my vehicle and I was able to pick it up at lunch. No wonder she is highly recommended by her customers! More

Service Visit Rachelle had such a positive and energetic attitude that it is contagious and makes it a wonderful customer experience. She is always pleasant and hel Rachelle had such a positive and energetic attitude that it is contagious and makes it a wonderful customer experience. She is always pleasant and helpful. More

Rachelle is the bomb She is the best Ford advisor in the nation. I should be able to give her her more than 5stars. She truly cares for all her customers and she is very a She is the best Ford advisor in the nation. I should be able to give her her more than 5stars. She truly cares for all her customers and she is very attentive. Nothing gets by her. We just love her to pieces! More

Rachelle is the best She has been highly recommended to me by my co workers and I can see why. She makes sure that your service visit for your vehicle doesn’t interfere wi She has been highly recommended to me by my co workers and I can see why. She makes sure that your service visit for your vehicle doesn’t interfere with your daily routine and it was no stress at all. She will be my advisor and continue buying Fords cause of her. Great job!!! More

Service Department Rocks I have known Rachelle for over 10 years and no one can compare to her customer service skills. She remembers my name and greet me as I walk in and tha I have known Rachelle for over 10 years and no one can compare to her customer service skills. She remembers my name and greet me as I walk in and that is just so incredible. She deserves a raise!! More

Nick was great! Nick in service at Gosch Ford Temecula was fun and thorough. He made me laugh and you can tell he genuinely cares about the customer experience. Even Nick in service at Gosch Ford Temecula was fun and thorough. He made me laugh and you can tell he genuinely cares about the customer experience. Even scheduling my first service appt on the phone with Tamara was fun and enjoyable. I drive a ton for work and I’m on my third Ford Focus in a row so great job Nick and great job Gosch in Temecula! More

Very helpful Was able to answer every question I had and was very helpful and informative. Very nice as well! 10/10 would recommend her to anyone! Was able to answer every question I had and was very helpful and informative. Very nice as well! 10/10 would recommend her to anyone! More

GREAT HONEST SERVICE ONE PERSON THAT WAS ABLE TO ANSWER QUESTION WITHOUT TRYING TO SELL THIS MEANS A LOT TO ME !!!!!!! LOVE THIS DEALERSHIP AND THE SALES IS ALSO HELPFUL ONE PERSON THAT WAS ABLE TO ANSWER QUESTION WITHOUT TRYING TO SELL THIS MEANS A LOT TO ME !!!!!!! LOVE THIS DEALERSHIP AND THE SALES IS ALSO HELPFUL More

Exceptional Service Rachelle Long is the elite service advisor I have ever dealt with. Very detailed and her attitude is contagious. Always very happy and courteous and s Rachelle Long is the elite service advisor I have ever dealt with. Very detailed and her attitude is contagious. Always very happy and courteous and smiling. She is the face of the service department. More

Excellent Rachelle Long is the most helpful and accommodating service advisor I have ever dealt with. She keeps you updated and communicates through out the who Rachelle Long is the most helpful and accommodating service advisor I have ever dealt with. She keeps you updated and communicates through out the whole service visit and you rarely find that in an advisor nowadays More