Goss Dodge Chrysler Ram Jeep

I bought a slightly used bright red 2018 Chevy Cruze LT with several options from Goss Jeep. I needed to replace my car due to a lot of underbody rust. I searched several local dealerships online and fo with several options from Goss Jeep. I needed to replace my car due to a lot of underbody rust. I searched several local dealerships online and found a very low mileage - 17,500 - Cruze at Goss Jeep. The price was $5,000 under the KBB price. Most people don't want sedans anymore, but I do. They gave me more than I expected for my 2011 Ford Fusion and I bought my Cruze with cash that day. McKinnan was great to work with and I couldn't be happier. I had to use their service dept this week for a minor fix and they had a car for me to use. I'm very satisfied with the entire experience and would recommend them and McKinnan to anyone looking to purchase a vehicle. More

It has been almost 2 months and no resolution to my missing $500.00. Working with BBB and attorney but Goss has not offered any solution other than pointing the finger at me. Management VERY nasty, ar missing $500.00. Working with BBB and attorney but Goss has not offered any solution other than pointing the finger at me. Management VERY nasty, arrogant and rude. Will never purchase another vehicle from them again. I recommend Midstate! We should have gone there first before giving this company another chance. In 2016 we purchased a very expensive truck and had a terrible customer service experience as well. More

Horrible service department. They charged me an hour labor just to look at my license plate lights and told me what I already knew that the wires are corroded, and they said I need to buy a new one. NFW labor just to look at my license plate lights and told me what I already knew that the wires are corroded, and they said I need to buy a new one. NFW I'll fix it myself. They didn't do anything else I asked them to do most importantly I asked them to look at my tail light that is burning bulbs and they forgot to do that! They also failed to check my starting issue which I said is not the battery but they tested that anyway when I said not to. And when asked what they can do about my bolt that sheered off they put in the notes just bolt is missing. It's not missing it's sheered inside and needs to be drilled out. The incompetency of these people is absurd, they should not be licensed to work on Fiats. More

Very good buying experience with Scott Constantine. We knew what we wanted and he got us into it efficiently at a fair price. Our sales person Scott was friendly and knowledgeable. Definitely recommend knew what we wanted and he got us into it efficiently at a fair price. Our sales person Scott was friendly and knowledgeable. Definitely recommend More

We purchased a vehicle and put a $500.00 deposit down. It was supposed to be refunded and it never was. Looks like we paid more than we thought we would. Customer service was shady and never responded back t was supposed to be refunded and it never was. Looks like we paid more than we thought we would. Customer service was shady and never responded back to me. I heard from one of the managers to which he argued the fact the money was refunded. My bank still states otherwise. Whatever happened to good customer service! We purchased a very expensive truck from Goss years ago and had nothing but issues with customer service then. Decided to give them a second chance and still get screwed over in the process. We will go to Midstate from here on out! More

Had an excellent experience at Goss, and in particular with Scott Constantine who was knowledgeable, helpful and quick with replies to my questions. Perhaps the easiest car-buying experience of my life. I with Scott Constantine who was knowledgeable, helpful and quick with replies to my questions. Perhaps the easiest car-buying experience of my life. I highly recommend both Goss and Scott! More

I recently traded in our vehicle and purchased a Chrysler 300. The car is awesome, but the customer service was the BEST experience I have had !!!!!! Specifically, Scott Constantine, salesman and Jay Langfor 300. The car is awesome, but the customer service was the BEST experience I have had !!!!!! Specifically, Scott Constantine, salesman and Jay Langford, manager. I can't tell you how much my wife and I were impressed with both!! Because of our experience with these gentlemen, we will be Goss customers for life!!! Gary and Diane Provost More

Scott C with Jeep went above and beyond to help me when i got my certified used Jeep. Including driving the car to my house and getting touch up paint for the black rims. Awesome job. Thanks again. got my certified used Jeep. Including driving the car to my house and getting touch up paint for the black rims. Awesome job. Thanks again. More

Goss Dodge - On a recent impromptu visit to the dealership to learn more about the Ram Promaster 2500 than what I had read online, I received outstanding customer service from Dan Fortin. At the dealership to learn more about the Ram Promaster 2500 than what I had read online, I received outstanding customer service from Dan Fortin. At the early stages of searching for the right van, Dan spent time showing me the vans on the lot and described the features and benefits of Ram Promaster 1500 vs the 2500. I would highly recommend Dan Fortin if you are shopping for a van for commercial use. Dan goes the extra mile for a potential customer! Thank you, Janet G! More

I don't often write reviews, but I absolutely have to share my recent experience with Goss in South Burlington. After I experienced a series of unfortunate events with my new RAM truck, I decided to try share my recent experience with Goss in South Burlington. After I experienced a series of unfortunate events with my new RAM truck, I decided to try to reach out to the management at Goss for help. I was blown away by the response. Within no more than 30 minutes of sending an email, I received a reply from the General Manager/Owner himself. Brian said he would review my case with his management team and get back to me right away. He called that same afternoon and I got to speak, not only with him but also to his management staff that he had on the line. Incredible! They carefully listened to my situation and then, within days, resolved all of the issues to my complete satisfaction. They didn't stop there. Mike, the Service Department Manager, went above and beyond the call of duty and worked for weeks with RAM to provide me a means to restore my complete confidence in my new truck. I've been purchasing cars for well over four decades now and this was, without question, the best service I've ever received from any dealership. They treated me more like a good friend than just a customer. They were not satisfied until they knew for certain I was satisfied. Thanks to them, I can now fully enjoy my new truck.  This was not the only great experience I've had with Goss. I was having a hard time finding the exact truck I wanted, but both John and Vince from the sales team worked tirelessly and with extraordinary patience until they found me the perfect truck at a great price. No other dealership that I had contacted in all of Vermont even came close to their dedication.   I don't see how it could be possible for any auto dealership to treat their customers with better respect and service than I received from Goss. I will highly recommend them to everyone, and whenever I need a new vehicle, I now know exactly where to go to get the best personal service in Vermont.  More