Gossett Porsche

Mark Key was great to deal with. Very knowledgeable. The purchasing process was quick & easy. He had the car and paperwork ready. The purchasing process only took about 1 1/2 hrs Very knowledgeable. The purchasing process was quick & easy. He had the car and paperwork ready. The purchasing process only took about 1 1/2 hrs More

Slippery The journey: I see a car online, like it, fly down to Memphis, buy it, and head for home (what I considered a simple, low-maintenance transaction). In The journey: I see a car online, like it, fly down to Memphis, buy it, and head for home (what I considered a simple, low-maintenance transaction). In less than an hour, the oil overfill light comes on; and the wheels (all of them) are unbalanced - The car is shaking like it came off a Saturday night bender. Unbearable, and still far away from home, I take it to Porsche St. Louis (who was great!) where they properly balance the wheels and address the oil issue. I head back on the road the next day. Fast-forward 10 days; I never received the paperwork for my tags so I call. They tell me I owe another $500.00 (due to their miscalculation on my taxes) even though we completed an “out-the door” deal. It felt like a; “we’re holding your tags hostage till you pay up” game. I get a total run-around, no call backs, different/varying stories from different people (Except Caroline - she was nice/honest). Finally, after 8+ more calls + numerous texts (either they’re inept or trying to wear me down), their manager (Jason Marsh) calls back with a go-pound-sand-classic used car manager attitude and tells me; “yea, that’s just too bad, you agreed to pay any differences (true – the finance manager did say it might may be a “few dollars” at closing) even though we made the mistake.” More

Excellent purchase experience, long distance customer I just purchased a CPO 911 from Gossett Porsche in Memphis, TN. I had been looking for a low mileage CPO 911 for quite some time, and finally found t I just purchased a CPO 911 from Gossett Porsche in Memphis, TN. I had been looking for a low mileage CPO 911 for quite some time, and finally found the car 450 miles away (I live in Dallas) at Gossett. After my inquiry, I was contacted by Winn Miller, my salesman. He was great to work with. As you can imagine, buying a car without seeing it in person can be daunting, especially if it is pre-owned. Winn went the extra mile. He sent me pictures of the car, corrected an issue with a warranty item and had the car completely washed and detailed in the showroom for me when I arrived after my long 7 hour trip from Dallas to Memphis. The car was exactly as described by him. The sales process was completely straightforward and everything we agreed on happened as advertised. It was a quick and painless process. Winn did a great job for me. The dealership also held the car for me for over a week while I could find time to make the trip. A flawless experience from start to finish. My only other wish would be to have this dealership in Dallas! I highly recommend Winn and Gossett Porsche. More