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Gossett Porsche

1.3

3 Lifetime Reviews

1875 Covington Pike, Memphis, Tennessee 38128 Directions
Sales: (901) 388-8989

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3 Reviews of Gossett Porsche

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November 06, 2018

"Slippery"

- bradmich

The journey: I see a car online, like it, fly down to Memphis, buy it, and head for home (what I considered a simple, low-maintenance transaction). In less than an hour, the oil overfill light comes on; and the wheels (all of them) are unbalanced - The car is shaking like it came off a Saturday night bender. Unbearable, and still far away from home, I take it to Porsche St. Louis (who was great!) where they properly balance the wheels and address the oil issue. I head back on the road the next day. Fast-forward 10 days; I never received the paperwork for my tags so I call. They tell me I owe another $500.00 (due to their miscalculation on my taxes) even though we completed an “out-the door” deal. It felt like a; “we’re holding your tags hostage till you pay up” game. I get a total run-around, no call backs, different/varying stories from different people (Except Caroline - she was nice/honest). Finally, after 8+ more calls + numerous texts (either they’re inept or trying to wear me down), their manager (Jason Marsh) calls back with a go-pound-sand-classic used car manager attitude and tells me; “yea, that’s just too bad, you agreed to pay any differences (true – the finance manager did say it might may be a “few dollars” at closing) even though we made the mistake.”

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Recommend Dealer
No
Employees Worked With
Jason Marsh
January 10, 2018

"Worst sales people ever.... terrible pricing"

- gossett_hater

I went to test drive a car on the lot. They wouldn't even let me drive it. he didn't even leave the lot. Wasted my time. So i called a porsche dealer on the east coast and made a deal for a brand new 2017 carerra S. Best experience ever. Gossett has a terrible reputation. I had the same experience when I bought a brand new Audi Q7 from them... They are horrible. Worst problem is that I have to let those morons service my car. the sales guy was Saad Baddar. What a joke. Too bad. Basic customer service and respect goes a long way.

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Recommend Dealer
No
Employees Worked With
Saad Baddar
Jan 12, 2018 -

Gossett Porsche responded

We apologize for any misunderstanding during your visit to Gossett Porsche. I understand that you spoke to David Graham, our Porsche manager about the issues. Congratulations on your new purchase and we hope to be able to earn your service business in the future. Please give David a call so he can work to resolve any concerns. Thank you.

February 27, 2015

"Excellent purchase experience, long distance customer"

- stanglep

I just purchased a CPO 911 from Gossett Porsche in Memphis, TN. I had been looking for a low mileage CPO 911 for quite some time, and finally found the car 450 miles away (I live in Dallas) at Gossett. After my inquiry, I was contacted by Winn Miller, my salesman. He was great to work with. As you can imagine, buying a car without seeing it in person can be daunting, especially if it is pre-owned. Winn went the extra mile. He sent me pictures of the car, corrected an issue with a warranty item and had the car completely washed and detailed in the showroom for me when I arrived after my long 7 hour trip from Dallas to Memphis. The car was exactly as described by him. The sales process was completely straightforward and everything we agreed on happened as advertised. It was a quick and painless process. Winn did a great job for me. The dealership also held the car for me for over a week while I could find time to make the trip. A flawless experience from start to finish. My only other wish would be to have this dealership in Dallas! I highly recommend Winn and Gossett Porsche.

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Recommend Dealer
Yes
Employees Worked With
Winn Miller, David Graham
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