Gossett VW of Germantown
Memphis, TN
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Went in for warranty re-work (arm rest broken, a-pillar trim, rear view mirror mount cover). All stuff that was not fixed right or reassembled right after previous repair at other Memphis location. Also 2 trim, rear view mirror mount cover). All stuff that was not fixed right or reassembled right after previous repair at other Memphis location. Also 25K mile service (oil change) and balance and rotation. Thomas was professional, offered a shuttle service to take me home to wait, they had wireless internet just in case. He called with updates. Told me what parts needed to be ordered. Then called me back the next week when the parts came in and set-up an appt the next day. He quoted the work to be under $120 and the invoice was $118. Going to pick up the car now and expect it all to be great. More
