Back

Graff Chevrolet Company

Grand Prairie, TX

4.3
673 Reviews
Contact Dealership

1405 E Main St

Grand Prairie, TX

75050

Directions

By Type

Showing 673 reviews

December 05, 2024

I took my truck in for a dimple fix and they kept it for 6 weeks and couldn’t give a diagnose thatvwas valueable More

by SCCONSTRUCTION62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

Had truck for 2 1/2 days. Only got oil changed. VERY disappointing. Will try hard to find another place More

by UNITEDCHARITIES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jas Gill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2024

I have purchased several vehicles there over the years I really like the service department. More

by MORRISHARDWICK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Tate
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

Always quick and responsive service. Always very friendly and greet me by name. Thank you so much for all the help you provide. More

by MO2961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Muniz
November 26, 2024

A good place for service your vehicle there is nothing else I am concern about More

by Bighead3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Graff Chevrolet Company responded

Hello, we appreciate your positive review about your recent experience with us! Thanks for the recommendation and have an amazing day!

November 24, 2024

From start to end the experience is was great. Very happy with my purchase and will be returning in the future. More

by AKENDALL508
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Graff Chevrolet Company responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Graff Chevrolet. and we hope to see you again

November 24, 2024

We were met and greeted and we were given 5STAR service with our purchase. Thank you Alfredo for your ability to make us feel welcomed. Thank to Carlos for working so diligently with us. We are so happy More

by BLVIC2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Graff Chevrolet Company responded

We're glad to hear you found our staff was so knowledgeable and helpful! We'll pass on your great words to Carlos and Alfredo! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

November 24, 2024

Graff Chevrolet has been my go to dealership. On my 2nd vehicle and one for my daughter. Diego Ruvalcaba knows his cars and will go above and beyond to make sure he can find you what you want, An More

by TIJERINA913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert Moreno
Nov 26, 2024 -

Graff Chevrolet Company responded

Hi, thank you for your kind review; we are happy to pass along your comments to Diego and Albert! We're glad to hear we delivered such a great experience. If there's anything we can do for you, we are happy to help!

November 24, 2024

Always great experience, Rodney never lets us down and always professional. Will definitely return when we need service again More

by APS-81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Graff Chevrolet Company responded

Hi, thanks for your praise and kind comments about Rodney. Thank you again for choosing Graff Chevrolet. and we hope to see you again.

November 24, 2024

As a wallk-in for a statement inspection, it didn't take long to get service and complete the inspection More

by Mjmmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Nov 26, 2024 -

Graff Chevrolet Company responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, please call us or come by and see us.!! Thank you again for choosing Graff Chevrolet. and we hope to see you again

...
20
...