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Graff Chevrolet Company

Grand Prairie, TX

4.3
638 Reviews
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1405 E Main St

Grand Prairie, TX

75050

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Showing 638 reviews

October 02, 2024

Excellent Service . ,Our needs were adequately addressed and the service people were very professional and exhibited true concern More

by Lukester763
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Everyone was very helpful. The staff worked hard to help make buying the truck a success. More

by LUCE_BRANDON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor
September 30, 2024

Always Pleasant people to work with and always work to give you the best deal More

by DROWLAND8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2024

Great service, but sometimes you have shake some tables and get stern for them to provide great customer service. More

by NJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nobody
September 29, 2024

Wasn't treated like I had been so many visits before. Employee was not courteous. More

by ALANE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of these employees were there
September 26, 2024

Quick repair of a flat tire with a nail. Courteous, efficient , professional level of service More

by DAVID.FLEMING44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Nathan, and all the staff were great, and helped me get the truck I wanted! More

by MIGUELSEGOVIA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Awe
September 26, 2024

By far the worst service center I gave ever dealt with and will never go back nor refer to anyone. The tech have next to no knowledge and are not willing to help their customers. More

by kevindwc1981
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in the service department
September 22, 2024

I like this dealer ship because they go above and beyond to make me feel at home More

by clarence.j.allen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
4.0
This rating includes all reviews, with more weight given to recent reviews.
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Graff Chevrolet Company responded

Hi, Thank you for taking the time to share your experience. If you ever have any questions, give us a call or better yet come by and see us.!! Thank you again for choosing Graff Chevrolet and we hope to see you again.

September 21, 2024

Staff was courteous and the service was quicker than promised . The vehicle was delivered in clean condition. 👌 More

by John M Corn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Graff Chevrolet Company responded

hi John, We're glad to hear you found our staff was so knowledgeable and helpful! We always strive to provide top quality service to every guest and welcome any suggestions on how we can improve your experience,

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