Graff Chevrolet Company - Service Center

They were open right on time. They courteous, ask if we needed help with something else and offer free car wash They courteous, ask if we needed help with something else and offer free car wash More

Joe, the service worker, was amazing. However, my main concern is how everything was communicated. I was there for an hour and a half, and I received updates like, “Oh, they’re washing th However, my main concern is how everything was communicated. I was there for an hour and a half, and I received updates like, “Oh, they’re washing the car. It will be done in 10 minutes.” Yet, I ended up waiting for 40 more minutes with no follow-up after I was processed for a loan car and told to wait in the lobby. An hour later, I found out that I didn’t need the loan car because my car was actually ready, but it somehow wasn’t ready earlier. There was a lack of clarity and communication throughout the process. I waited for an hour and a half under the impression that I would be receiving a loan car, only to discover that my car was finished instead. Nothing was communicated to me regarding the delays in preparing the loan car. The situation could have been handled more efficiently, and clearer communication would have significantly reduced my frustration. More

This dealership was very helpful and fast when it came to servicing my car and I'm thankful, another dealership said it could have taken a week but they did in less time. Thank you servicing my car and I'm thankful, another dealership said it could have taken a week but they did in less time. Thank you More

I always wait for my vehicle to be serviced and the majority of the times they have been done in a timely manner. I like the convenient waiting room. majority of the times they have been done in a timely manner. I like the convenient waiting room. More

I have been dealing with this car for 5 years. We got fixed and has a guarantee along with it. We got fixed and has a guarantee along with it. More

The staff was very professional and performed the requested service. They were fast and gave me a free wash. Highly recommend requested service. They were fast and gave me a free wash. Highly recommend More

The service department always explains what services are required . They inform you about any additional requirements if necessary and give you the option to complete or nit required . They inform you about any additional requirements if necessary and give you the option to complete or nit More

Service was quick and excellent. Was informed of any service that was needed and kept informed the whole time. Was informed of any service that was needed and kept informed the whole time. More

I had an issues with my truck and they made sure was easy and quick. Mr. Victor Morales was great since we arrived, he explained details on the vehicle and when with us for a test drive. He was pleasant and and quick. Mr. Victor Morales was great since we arrived, he explained details on the vehicle and when with us for a test drive. He was pleasant and professional thru all the process. He went above and beyond to help me get my vehicle ready to go. Mr. Albert Moreno made sure the whole paperwork process was quick and easy to understand and navigate, explained every detailed very well. He is amazing. I just have to say I’m extremely thankful for the wonderful experience I had in the process of getting my new truck. More

Always quick and kind, stefani is the best, stefani calls me non stop updating me on my vehicle and always has the vehicle pulled up to take delivery. me non stop updating me on my vehicle and always has the vehicle pulled up to take delivery. More