Graff Chevrolet Company - Service Center
Grand Prairie, TX
466 Reviews of Graff Chevrolet Company - Service Center
The staff at Graff are really easy to work with. They were able to complete my service quickly. The facility is not fancy, but it’s very convenient. I took the courtesy van to work and picked up They were able to complete my service quickly. The facility is not fancy, but it’s very convenient. I took the courtesy van to work and picked up my vehicle at the end of the day. More
Customer service is great I was out on an hour for oil change Free care wash! change Free care wash! More
Reliable on picking up vehicle when promised trust on service and always on top of reminders for service needed very curtious always service and always on top of reminders for service needed very curtious always More
They are not professional at service department when I called they said they would have the truck ready that day and they did not. They also kept hanging up on my phone calls. I talked to Carlos the manag called they said they would have the truck ready that day and they did not. They also kept hanging up on my phone calls. I talked to Carlos the manager he said he would call me back never did overall I had the worst experience with graff Chevrolet. I do not recommend More
Bad customer service . No communication with me about my vehicle. Never got a call from the person in charge of my vehicle to let me know what was wrong with it. I had to c No communication with me about my vehicle. Never got a call from the person in charge of my vehicle to let me know what was wrong with it. I had to call and even then I didn’t get any information. My vehicle sit in your parking lot for a bet at least 2 weeks. Never told me how busy they were or how long it would take for it get service. Not happy at at! More
Hi, I would like to express the service at Chevrolet. Mr. Rodney helped me in every way that he could even said a good morning. I’ll be right with that his helper I don’t know what his name is. He’s a Hi Mr. Rodney helped me in every way that he could even said a good morning. I’ll be right with that his helper I don’t know what his name is. He’s a Hispanic man he didn’t even say good morning can I help you Not even I’ll be right with you give me a few minutes. He was so rude. I hope next time that I have to take my vehicle in for service I can get this friendlygentleman and I would like to thank him. More
I bring my truck and they never fix it and the truck has waranty the truck was there 5 months waranty the truck was there 5 months More