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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
466 Reviews

466 Reviews of Graff Chevrolet Company - Service Center

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May 23, 2025

The staff at Graff are really easy to work with. They were able to complete my service quickly. The facility is not fancy, but it’s very convenient. I took the courtesy van to work and picked up More

by kalerej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Rodney in Service and the Courtesy Van Driver
May 23, 2025

I do like the car wash after service. I tip 5 bucks and they really do a great job. Thanks. More

by NONE24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
May 22, 2025

Customer service is great I was out on an hour for oil change Free care wash! More

by MSTEXAS1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Reliable on picking up vehicle when promised trust on service and always on top of reminders for service needed very curtious always More

by bakermari79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

They are not professional at service department when I called they said they would have the truck ready that day and they did not. They also kept hanging up on my phone calls. I talked to Carlos the manag More

by lewisorna56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

Bad customer service . No communication with me about my vehicle. Never got a call from the person in charge of my vehicle to let me know what was wrong with it. I had to c More

by ADRIANNASANGAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
May 15, 2025

Hi, I would like to express the service at Chevrolet. Mr. Rodney helped me in every way that he could even said a good morning. I’ll be right with that his helper I don’t know what his name is. He’s a Hi More

by 1990VILLEGASDANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney
May 15, 2025

Very professional, courteous, and helpful with my purchase. The sales associate, Alfredo was informative, andoutstanding. More

by KSUABER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo five star.
May 13, 2025

I always enjoy my experience Stephanie and Rodney are great Graff is awesome and polite More

by TARMSTRONG0617
Recommend Dealer
Yes
May 09, 2025

I bring my truck and they never fix it and the truck has waranty the truck was there 5 months More

by LILIANNAORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
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