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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
520 Reviews

520 Reviews of Graff Chevrolet Company - Service Center

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July 30, 2025

My service here, was not good at all and I will not return. The customer service was not great and they are liars. I called multiple times to get status updated about my car and the advisor had an atti More

by briana_wi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

H am at Graff was wonderful, was a smooth transition. Diago was great and the entire team. More

by TOWILLIAMS
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Philip
July 30, 2025

Adrien is a great salesperson. Great buying experience. I would definitely recommend this dealership. Good More

by LLOYD.BROWNJR2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Over price for employee worked here for 12 years and the employee discount is unreal More

by Whowell3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Alvarado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jesus Garza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Esmerelda Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Did. Not fix ac problem. Blowing 60 degree air not 45 after $1500 still blowing 60 degree air More

by Mad as hell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2025

Everyone was nice and treated me great and made things happen and Jesus was great and patient with me and I really enjoyed that More

by RLEOPOLD12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Garza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesus Juache
July 28, 2025

The people that helped me were wonderful very patient and understanding with me very i would recommend him because he was wonderful especially dealing with older people.. More

by demartinokathleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

The service at this place is excellent they explain everything about the vehicle and update the information about my vehicle More

by RVENTURA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
July 24, 2025

Super friendly environment and great service. Quick w time efficiency… would definitely recommend to friends and family. I have all my family come here and i always bring my vehicles here More

by STEPHANIEMUNIZTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stefany
July 24, 2025

As always, Rodney Rogers does a great job with customer service. Service techs also did a great job with the 97k service on my truck. More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney, Rogers
1
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