Graff Chevrolet Company - Service Center
Grand Prairie, TX
484 Reviews of Graff Chevrolet Company - Service Center
The staff at Graff was knowledgeable and communicative. We will definitely use them for our Chevy needs. We will definitely use them for our Chevy needs. More
Poor customer service and rude especially the service manager Malcom. Please do better when speaking to a customer. The lack of communication from Joe the service man was poor as well. There was no reaso manager Malcom. Please do better when speaking to a customer. The lack of communication from Joe the service man was poor as well. There was no reason why I had to keep calling to get an update about my vehicle instead of him reaching out. The robbery on the diagnostic fee is also ridiculous never have I been to any dealership where I was charged an hourly diagnostic fee More
The building was nice and spacious. The staff was welcoming and helpful. My sales rep was awesome 👌. The staff was welcoming and helpful. My sales rep was awesome 👌. More
Great service quick oil change , I have no more to say at this time . Thank this time . Thank More
Stephanie is the best service advisor I have had. Graffs team are very professional also Graffs team are very professional also More
Quick service compared to my previous dealership I had and friendly staff. Would liked to have a car wash included. Yes and friendly staff. Would liked to have a car wash included. Yes More
We’ve purchased two Chevy trucks here in the past 4 years and we love the easy going sales, relaxed environment, and the SUPER SERVICE in the Service Department! Rodney and Joe make it happen when we need it and we love the easy going sales, relaxed environment, and the SUPER SERVICE in the Service Department! Rodney and Joe make it happen when we need it! They should rename it “Graff Super Service”. Pedro in Sales is also a very sincere young man that’s going places. The Ladies are very nice as well. “We’ll be back”! More
Excellent attention to my problem. Rodney,ServiceAdviser, was very professional and well mannered in handling my problem. Will return to dealership for maintenance and vehicle issues.: Rodney,ServiceAdviser, was very professional and well mannered in handling my problem. Will return to dealership for maintenance and vehicle issues.: More
We came in to have my car tire checked. We waited a little over an hour in total. While we waited, we looked at their inventory & got to check out the newest model of our car which was pret We waited a little over an hour in total. While we waited, we looked at their inventory & got to check out the newest model of our car which was pretty cool. It’s also hot out so we grabbed a drink from the main lobby & continued waiting a little while longer for the car to be ready. Everyone was friendly & efficient. More