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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
520 Reviews

520 Reviews of Graff Chevrolet Company - Service Center

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July 12, 2025

Amazing people to do business with especially our salesman Gabriel, he was able make sure I was taken care of from the time I got there till I pull off the lot. Would definitely be back for future pu More

by LYDIAGAITAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Aguilar
July 12, 2025

I had a wonderful experience with Jesus J, and the other staff members who helped make my car-buying experience great! More

by PURPOSEINYOU23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus J.
July 12, 2025

Muy buen servicio, el joven que nos atendió nunca se desesperó y al final salimos con una camioneta de ahí. Gracias muy profesionales. Esto borro la mala impresión que tenia de la ultima vez que hice un More

by FLORINDA46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2025

$300+ estimate turned into $700+ charging $130 each of the 4 TMS that were replaced More

by DCLEMSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
July 10, 2025

Great service from Pedro at Graff Chevrolet ,loved the free delivery thank you thank you More

by GARYANDBRENDA06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2025

Great company to do work with, love the customer service and their willingness to help. Definitely reconsider this dealership to Friends and family. More

by MIREYACOLCHADO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jas Gill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Conlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Winston Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Maldonado
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2025

Excellent service and a lot courtesy I highly recommend. By the way, very fast service. More

by Jbarrazaf382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

This was the worst customer service I've experienced. Customer rep takes days to get back with simple answers. Thinking of selling my Chevy just to not deal with the incompetency at this dealership More

by TINOVICENTE86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2025

They are very considerate people and I Appreciate that. Whenever I buy a car from this location is Great. More

by SHIRLEY_AJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Ruvalcaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2025

Staff was friendly and professional. The service was efficient and prompt. They are my go to dealership. More

by Orlandov78
Recommend Dealer
Yes
Employees Worked With
Joe Rosales