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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
450 Reviews

450 Reviews of Graff Chevrolet Company - Service Center

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November 15, 2023

My experience was great. Service department exceeded my expectations. David Vice did an amazing job. More

by TW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Vice
November 14, 2023

The customer service I received that day was excellent. Was in and out in no time. More

by Orlandov78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

They never updated me and it took almost a month to have my car ready More

by guerre_fca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Malcolm Simons
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2023

Very polite. Good knowledge of price I would use Graff for all my vehicle needs More

by KENT15
Recommend Dealer
Yes
Employees Worked With
Can't remember
November 10, 2023

Pedro he is a great man I recommend him to all friends 👌👌thank you go More

by Mary
Recommend Dealer
Yes
Employees Worked With
Pedro Saldivar
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2023

Great work as always and doesn’t take a long time. Friendly people in the service center. More

by SKIP2LOUNV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
November 03, 2023

Do not go to this dealership. They forgot to do a service I paid for, but since my husband is a mechanic he checked it, and he said the truck wasn’t even touched.and the service ma More

by DAENAHDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Maldonado
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2023

Oil change and tire rotation was completed. As soon as I left the “tire system failure appeared on the dashboard “ I always take my truck here. First time I get this. I was late for work and di More

by Juan calzada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
October 22, 2023

Ron did an excellent job getting my car serviced in a timely fashion and making sure the job was done right! Kept me abreast of the progress as it was being completed. Great customer service More

by LBURRUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Winston Howell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I worked with Ron in the service department.
October 20, 2023

Rodney always takes great care of us! Been buying cars since I was 19.....im 59! GO GRAFF More

by RHONDAALRACHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
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