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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
468 Reviews

468 Reviews of Graff Chevrolet Company - Service Center

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January 17, 2024

Needed oil change and state inspection They were completed fast and effectively. All employees were friendly More

by NWATTS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2024

It takes a long time. to.repair,but I think they do excellent work,so far, I have been pleased with their service More

by FANNIEJN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2024

Appreciate you guys for honoring the warranty for my battery. But you guys keep my car for three whole days and that was too long and inconvenient for me I had to find a way to work and waste money on a More

by TGARD4245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rodney
December 17, 2023

Rodney Rogers does a great job! His level of professionalism goes above and beyond what’s needed for his role More

by HES7988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
December 10, 2023

Every time I come to Graff to get my Truck Service they do a fine job taking care of my vehicle. More

by DONT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney in service.
December 05, 2023

The lady at the desk when you arrive is not too friendly. Doesn't greet you More

by TKEMPBROWN03
Recommend Dealer
Yes
December 05, 2023

Very poor follow up. Sales guy was terrible about follow through with what he said. Manager was ok but at the end he quit calling back More

by DAVIDMARVIN
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Alonzo Cano
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2023

Not good Bad It was not good bc I needed a co singer and I was trying to do it myself More

by JOHNMARTEL18
Recommend Dealer
No
December 01, 2023

Friendly technicians. Clean waiting area. Like that there is a shuttle if needed. I appreciate reminders when time for next service. More

by VDAY1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

Great service and attention to detail. very satisfied Will certainly continue using Graff for the future More

by D.DIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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