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Graff Chevrolet Company - Service Center

Grand Prairie, TX

4.2
466 Reviews

466 Reviews of Graff Chevrolet Company - Service Center

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September 08, 2023

The staff was extremely kind and courteous. They performed my service in a reasonable and timely fashion. More

by NIVLEKBRAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2023 -

Graff Chevrolet Company responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Graff Chevrolet

September 01, 2023

Didn't have to wait too long for oil change. Customer service was pretty good. More

by PATVASQUEZ53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 31, 2023

Pleasant greetings upon arrival. Helped right away. Rodney was super helpful and answered any questions that was asked. More

by CHENELLE0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
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Sep 13, 2023 -

Graff Chevrolet Company responded

Hi, Your experience with Rodney is just the beginning of your wonderful Graff Chevrolet experience. If you ever have any questions, give us a call or better yet stop by!

August 30, 2023

Fast and friendly service. Very helpful. I would recommend to my friends and family anytime. More

by Taye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
Report | Print
Sep 13, 2023 -

Graff Chevrolet Company responded

It is great to hear everything was done quickly and to your satisfaction! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Graff Chevrolet

August 26, 2023

Best service I have ever had. The employees are spectacular from sales to service. Highly recommend! More

by ALONZO91.MC
Recommend Dealer
Yes
Employees Worked With
Ruben Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alonzo Cano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Paba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 25, 2023

Graff Chevrolet is my Dealer of Choice Highly recommend to family and friends! Chevy World ❤️‍🔥 More

by VLADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Ordaz, Vladimir Jiron
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August 20, 2023

I know that times are changing, but getting service at most dealerships is not up to standards. It takes way to long to get your vehicle worked on. However Graff did an excellent job as usual, for that I More

by session92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2023 -

Graff Chevrolet Company responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

August 19, 2023

Excellent service, no long wait and people are very nice. Will definitely recommend Graft to my friends and neighbors for purchasing a vehicle. More

by MJSUBER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 19, 2023

I am very pleased with my service at this facility. Rodney was amazing and kept me updated, always took my calls and my car.., just wow.. it was like getting a new car back!! Thank you Rodney and your More

by TAIRAMAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney
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August 16, 2023

I was upset that there is never a loaner to drive but my service advisor was real, nice, and I got my recall work, an oil change talken care of in record time. Great job Jason and service tech.!!!! More

by JWJOYBUG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcolm Simons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason
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