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Graff Chevrolet

Durand, MI

4.8
332 Reviews
At Graff Chevrolet Durand, we are revolutionizing the car buying experience. We are doing this by providing all the transparency and customer service you need, while simultaneously making your purchase experience fun. After all, we believe getting behind the wheel of a new car should be exciting! When you visit our dealership, you’ll find that our team members enjoy being here. You will hear a lot of laughter, jokes, and genuine enjoyment echo throughout our dealership’s lobby. This fun atmosphere is what keeps customers coming back to our dealership time and time again! Here at Graff in Durand, we carry an extensive selection of new Chevrolet vehicles! Graff of Durand maintains a vast inventory of quality certified Pre-Owned cars, trucks and SUVs. New and Pre-Owned vehicle FINANCING IS AVAILABLE for all models. Stop in today and take advantage of our financing deals, or feel free to submit an ONLINE CREDIT APPLICATION for quick credit qualification on the vehicle of your choice! Proudly serving but not limited to the surrounding areas of Durand, Swartz Creek, Flushing, Flint, Lansing, Owosso, Grand Blanc, Fenton, and more!
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9009 East Lansing Road

Durand, MI

48429

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Showing 332 reviews

October 30, 2025

Oil change was fine but they insisted I needed new tires without checking the tread. My tires have 40,000 miles still left on them. Don't try and pull one over on an older woman. I understand you have a gre More

by SANDLYN1
Recommend Dealer
No
Employees Worked With
Oil change staff
Nov 02, 2025 -

Graff Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

October 29, 2025

Always a great experience at Graff in Durand. Jason Saunders always does a fantastic job. I have been going here for years. More

by REDBUD1994
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Graff Chevrolet responded

Thanks for sharing about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

October 28, 2025

They took the time to make sure I got the vehicle I wanted and even went over everything in it to make sure I knew how to use it. More

by DIANABIRCHDIANA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2025 -

Graff Chevrolet responded

Thanks for your feedback on your recent visit to Graff Chevrolet. It's great to hear that we were able to assist you and that you had such a positive experience.

October 28, 2025

Eric was super helpful and did an amazing job quickly finding me the car I wanted! More

by mkendra02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Arnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zac, Andrew
Oct 29, 2025 -

Graff Chevrolet responded

Here at Graff Chevrolet, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 26, 2025

Went in for a recall Kayle was super helpful and courteous as always! The time it took for the estimated 30 min recall fix was way too long More

by HSFLUSHING
Recommend Dealer
Yes
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayle Wilson
Oct 27, 2025 -

Graff Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority and appreciate your input. We look forward to having you as one of our valued customers for many more years to come!

October 25, 2025

Fast friendly service, I had oil change and tire rotation with pick up and delivery. Very satisfied. More

by Kendra Glutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justine Beltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Graff Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Graff Chevrolet!

October 25, 2025

I’ve been here several times to service my cars, they always do a great job. From the service team to the mechanics they know a lot. More

by HAPP33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2025 -

Graff Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Chevrolet.

October 24, 2025

The customer service is Great and personalized people working there I said all I could say More

by PREVETT7137
Recommend Dealer
Yes
Oct 26, 2025 -

Graff Chevrolet responded

Thanks for sharing your thoughts about your experience with Graff Chevrolet. We appreciate your business and hope to see you again soon!

October 24, 2025

Did the pick up n drop off oil change worked great! Would highly recommend this More

by JULIACZERWINSKI
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McComb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justine Beltz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2025 -

Graff Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 24, 2025

Always a great experience. My favorite dealership. You're pushing your luck. Good bye No more More

by armjm
Recommend Dealer
Yes
Oct 24, 2025 -

Graff Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Graff Chevrolet.