Graff Chevrolet

took 80 yr old for a ride My 80 year old mother leased a car from the Durand dealership. Without a test drive. I'm sure one was offered but she trusted the salesman. Then r My 80 year old mother leased a car from the Durand dealership. Without a test drive. I'm sure one was offered but she trusted the salesman. Then realize the vehicle was just too big... She had driven a ion for twelve years, which she took to Durand Graff for servicing faithfully. We called to see if there was a way to work a trade for a car the size that she was accustom to driving. They told her she was out of luck... she bought so she was stuck with it. We offered to pay for any title and fees for the first transaction, so they wouldn't be out of pocket because of her. They won't return a call. Never go there again. I understand the red tape involved, but don't believe people buy all the time without a test drive. That is what the manager told me. And that they weren't there to judge who should buy what car. It didn't matter to them that she may endanger herself driving this vehicle. Wonderful car just not for her. More

Great Dealership!! Enjoyed our visit! They went above and beyond to get us in our new Truck! We have bought all our vehicles from Graff in Durand! Enjoyed our visit! They went above and beyond to get us in our new Truck! We have bought all our vehicles from Graff in Durand! More

AWFUL I took my vehicle in for a coolant leak - a common problem in the Sonic caused by a faulty water pump. The coolant reservoir has had to be refilled 3 I took my vehicle in for a coolant leak - a common problem in the Sonic caused by a faulty water pump. The coolant reservoir has had to be refilled 3 times in less than a year. The service manager told me this was NORMAL behavior. He also stated he would not look at the issue unless I paid an 80 dollar diagnostic fee. He also flat out told me the water pump issue wouldn't be covered by the Powertrain warranty. Do yourself a favor and buy elsewhere. The service department here is garbage. I have never had a good service experience when dealing with this dealership. I will never buy from this dealership again, and I will have second thoughts about buying a Chevy in the future. This is unfortunate, because I enjoyed working with Jason here on the sales end of things. Oh well. More

Chip Watt is Terrible Chip Watt was terrible to work with. He treated us poorly. I will never buy another car from this dealership and do not recommend them to anyone. I Chip Watt was terrible to work with. He treated us poorly. I will never buy another car from this dealership and do not recommend them to anyone. It is worth the drive to go somewhere else. More

Bought my '09 Pontiac G8 GT here. Worked with Jamie who was a real sweetheart. I had GM discount so price was set but they still had the lowest doc fees. was a real sweetheart. I had GM discount so price was set but they still had the lowest doc fees. More