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Graff Chevrolet

Durand, MI

4.8
155 Reviews
At Graff Chevrolet Durand, we are revolutionizing the car buying experience. We are doing this by providing all the transparency and customer service you need, while simultaneously making your purchase experience fun. After all, we believe getting behind the wheel of a new car should be exciting! When you visit our dealership, you’ll find that our team members enjoy being here. You will hear a lot of laughter, jokes, and genuine enjoyment echo throughout our dealership’s lobby. This fun atmosphere is what keeps customers coming back to our dealership time and time again! Here at Graff in Durand, we carry an extensive selection of new Chevrolet vehicles! Graff of Durand maintains a vast inventory of quality certified Pre-Owned cars, trucks and SUVs. New and Pre-Owned vehicle FINANCING IS AVAILABLE for all models. Stop in today and take advantage of our financing deals, or feel free to submit an ONLINE CREDIT APPLICATION for quick credit qualification on the vehicle of your choice! Proudly serving but not limited to the surrounding areas of Durand, Swartz Creek, Flushing, Flint, Lansing, Owosso, Grand Blanc, Fenton, and more!
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9009 East Lansing Road

Durand, MI

48429

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Showing 155 reviews

June 03, 2025

This dealership has one of the best service departments I have ever delt with.It also has an excellent system for oil changes. More

by mwdunsire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schuyler Wendt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

I really like Graff Chevrolet! we have bought several cars from them and are always impressed. More

by VMSCRIPTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change dept
June 03, 2025

Buy a new truck, 2 months later, shell out $800+ for a new starter. Not a single word from a sales or management. Because they have no moral standing More

by txiceman1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kayle Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Graff Chevrolet responded

We're truly sorry to hear about your experience, Douglas, and we understand that needing to replace a starter, especially so soon after purchasing a vehicle, can be incredibly frustrating. We want to clarify that the truck you purchased was an "As Is" vehicle with 120,000 miles on it, as was acknowledged during your communications with our sales and management team. We strive to be transparent about the condition of our vehicles, particularly those sold "As Is" due to their mileage and age. If you'd like to discuss your concerns further, please don't hesitate to contact Chelsea directly at 989-288-1185.

Jun 03, 2025 -

txiceman1962 responded

"As Is" translation: "we sell unreliable, dysfunctional vehicles". And could care less about the buyer once we get the money. There's no point in "discussing further". "It is what "as is""

June 02, 2025

I always have a good experience at Graff Durand and I feel well cared for. More

by kvc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Jason is fantastic! He listens and is a great help each and every year. I would recommend him. More

by JFERRIER313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Helcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Very friendly low pressure efficient fair price on trade in on my 2013 GMC truck More

by Denisecasper9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Delanie was amazing! She was knowledgeable and helpful. She listened to our needs and guided us to an even better option than we came for. Not only did we feel heard, s More

by Bluekvitka
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delanie LaVoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025

I have many dealings withs Dealership and always look forward to a new vehicle with them. More

by Susie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Saunders
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2025

Usually oil changes are quick but the day I went they had a crew doing some kind of work blocking the bay doors. Nobody bothered to come out and let me know of a wait time...they all just kept walking by sta More

by Kaylaherrick21
Recommend Dealer
Yes
May 26, 2025

Everything whet smooth no xxxxxxxx sales tactics. Didn’t try to take advantage of me. Most all dealerships suck xxx! Everyone hates going you know they are taking advantage of you. Sales men wa More

by davidv8865
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Benn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Bronson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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