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Graff Toyota

Burns Harbor, IN

Overview
Employees
Reviews
Vehicles
4.4
230 Reviews
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244 Melton Rd

Burns Harbor, IN

46304

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Showing 230 reviews

January 17, 2026

Finance manager tried to sell us 10,000 dollars of warranty crap stating that Toyotas' are warrantied for only 3 years for a reason. Basically saying we will have problems with the vehicle after 3 yea More

by scott283418
Recommend Dealer
No
Employees Worked With
Andre Pineda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Pineda
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January 16, 2026

Answered all my questions, explained procedure and timeline Was very satisfied with how I was treated and the professional atmosphere More

by rbbudd
Recommend Dealer
Yes
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January 16, 2026

Answered all my questions, explained procedure and timeline Was very satisfied with how I was treated and the professional atmosphere More

by rbbudd
Recommend Dealer
Yes
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January 15, 2026

The staff is professional and efficient. The staff is friendly and attentive. The staff is polite and considerate. More

by paulacallaway51
Recommend Dealer
Yes
Employees Worked With
I don't remember her name, but she is awesome.
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January 14, 2026

Great Super great Very very very very great! Like it a lot! Super duper awesome More

by aguirrecf1
Recommend Dealer
Yes
Employees Worked With
Andre Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Pineda
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January 13, 2026

They were great. Much faster than I ever expected. The courtesy was mentionable. I am very happy with the purchase. Brian was excellent. More

by harrywaelde
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 13, 2026

Was good and fast Everyone was friendly and I will keep coming back Was a pleasant experience More

by eslayton
Recommend Dealer
Yes
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January 11, 2026

They were knowledgeable on support issues and completed my service in a timely fashion ! More

by Ljdarling
Recommend Dealer
Yes
Employees Worked With
Receptionist
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January 10, 2026

It was fine but a bit long to wait for tire rotation but was glad to be compensated More

by Michaelsheila_boone
Recommend Dealer
Yes
Employees Worked With
I don't remember the gal in service depts name but she was very nice n professional!
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January 07, 2026

Neil was kind, very helpful about getting my car done on Saturday. Neil is an asset to your dealership. More

by MAXIELOU
Recommend Dealer
Yes
Employees Worked With
Neil
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