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Graff Toyota
Burns Harbor, IN
333 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 333 reviews
Verified Customer
April 14, 2026
Was told 1 hour Took 2. ... Tech was rechecking everything again.... I had to walk up front to make everything was okay....service rep had to go check in my car for me she ha ... Tech was rechecking everything again.... I had to walk up front to make everything was okay....service rep had to go check in my car for me she had forgot that I was waiting More
by pearlcheek828
Employees Worked With
Do
April 13, 2026
I bought my car May of 2024. Much better deal than other dealers were offering. Came in for oil change. Very reasonable charge and timely service. So I brought my other vehicle i Much better deal than other dealers were offering. Came in for oil change. Very reasonable charge and timely service. So I brought my other vehicle in for the same service. Will return again More
by MHSNEDDEN
Employees Worked With
April 09, 2026
Great experience! My car was taken back right away and I was comfortable in the waiting room. The evaluation was completed in less than an hour. I was worried that it My car was taken back right away and I was comfortable in the waiting room. The evaluation was completed in less than an hour. I was worried that it would be expensive. However it was easily fixed on the spot and there was NO CHARGE!!!!!!!! How amazing and wonderful 😃 More
by JUDYMERVINE
Employees Worked With
Sorry don’t know names.
April 07, 2026
They were not expecting me, and were very busy, but they got me in and out of there pretty quickly. They also pointed out I was missing a plastic component from a recent repair job, and gave me a quote for got me in and out of there pretty quickly. They also pointed out I was missing a plastic component from a recent repair job, and gave me a quote for replacement! More
by MSKIENITZ
Employees Worked With
Juan and River was the technician. I did not catch the name of the other service person.
April 07, 2026
The services that come with a new car are embellished when the sales people talk to you and there's no written out explanation of how the services work. Before work is done, there's no discussion about p when the sales people talk to you and there's no written out explanation of how the services work. Before work is done, there's no discussion about price either, so you don't even know when your complimentary services are up. More
by CTOMA1992
April 07, 2026
The staff there is always efficient and friendly. They are attentive and treat each person with consideration. They are attentive and treat each person with consideration. More
by ecallaway131
