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Graff Toyota

Burns Harbor, IN

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Employees
Reviews
Vehicles
4.4
230 Reviews
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244 Melton Rd

Burns Harbor, IN

46304

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Showing 230 reviews

December 24, 2025

It took far longer to get my car than I expected, but the staff at Graff worked hard to expedite the process. Our family was going out of town and needed all the paperwork to be completed and the staff moved More

by thomascarol1925
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Ramirez
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December 23, 2025

Graff Toyota beat every other dealer. I'm very happy with the salesman and staff. I definitely recommend them and will be back to buy my next vehicle. More

by pigottj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 23, 2025

They went out of their way to make sure we had a great experience buying a car from them. More

by roydavis1961
Recommend Dealer
Yes
Employees Worked With
Chris Gilmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gilmore
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December 22, 2025

They are always wonderful and welcoming. They keep me up to date on the status of my car. They provide Peace of mind knowing I can trust this dealership to treat me with integrity and respec More

by lilly2525
Recommend Dealer
Yes
Employees Worked With
Do not remember her name at service. Mark is always my salesman.
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December 22, 2025

Lots of Lies and Attitude Wouldn't try to work with us at all either. Irritating More

by hbeshan88
Recommend Dealer
No
Employees Worked With
Andre
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December 22, 2025

Easy to talk to. Easy to schedule repair. Took time to explain stuff. Just all around simple and accommodating with my schedule. More

by Montiveros071
Recommend Dealer
Yes
Employees Worked With
Kara
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December 22, 2025

Quick, and professional. Will return Was very happy with my experience and will work with Graff in the future More

by DEVINSTRUYF
Recommend Dealer
Yes
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December 18, 2025

Good No No no no no no no no no no no no no no no More

by aciupek
Recommend Dealer
Yes
Employees Worked With
Neil
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December 17, 2025

My car was in the service department a week for an electrical issue then after having it back five days it is in my drive not starting More

by Atsmathis
Recommend Dealer
No
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Dec 17, 2025 -

Atsmathis responded

I am so disappointed with this car purchase. I have now missed work due to the issues with this vehicle. I wish I had never purchased it.

December 16, 2025

Everyone was nice. Loved that they texted me updates. Fixed up my car perfectly! Will definitely be back More

by Zacnabhan
Recommend Dealer
Yes
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