I was interested in one of their cars that I found via another website. One of their sales people was the first to reach out to me via email early the next morning. In his email, he said to reply to the email or text him for a faster reply. I sent a reply to his email and had to follow up twice to get a reply for the first time 7 hours later. I texted him as well and over 24 hours later, nobody has replied to my text messages. The only email reply I received late in the afternoon was asking about the stock number, which was in my text from early that morning. Then, at 8:30 p.m. that night, I received an email from another sales person stating the car I was looking for had been sold and that he would be happy to help me find another car. It was then I realized that these emails and the text number were automated. I received 2 more emails the next morning telling me that they have not been able to get in touch with me (what a joke) and that my car was sold. I even sent them a reply that first night expressing my frustration in waiting all day and night to work a deal for the car I wanted only to be told 12 hours after my inquiry that the car had been sold. Poor customer service all around. Waste of my time.