"Julie Womack was awesome!!! Found me a great deal...made..."
- Excited Buyer
Julie Womack was awesome!!! Found me a great deal...made this one of my best buying experience!!! Will definitely be back for my next vehicle purchase!!!
Employees Worked With
"I called on a truck and made a deal over the phone on a..."
I called on a truck and made a deal over the phone on a Sunday. It was a good price I didn't even haggle. Put down a deposit on Sunday. Told them I would fly down Wed to pick it up. They call me Monday to finalize the paperwork. I book a flight Tuesday and call them to let them know what time I will be there. They inform me that the truck sold to someone else. Tom (sales manager) starts off being rude until he realizes they screwed up. He promises me the exact same truck at the same price by end of business the next day. It never happens. After that he is rude again. Keeps being rude (hangs up on me at one point) until I ask for my deposit back and a reimbursement for plane ticket about 5 days later. Took them almost a week and 4 calls from me to actually get the refund for the deposit and never saw the reimbursement for the plane ticket. This place should not be in business.
Employees Worked With
Other Employees :
"I had a bait-and-switch experience here. The car saw in..."
I had a bait-and-switch experience here. The car saw in the ad on the company's website and all the third-party sites was published at one rate. We negotiated as if that car existed and drove almost four hours to the lot. That car had been sold two weeks prior and we were only notified a few minutes prior to arrival. Once arriving, we were told that car was sold, but they had similar models, which we found on the Carfax had all been purchased at the same time, same mileage, and probably the same price. However, we were told those would be $3,000 more than the advertised price we saw. We were also offered a version with more miles and frame damage, for yet still a higher price than publicly advertised for the car we came for.
I gave the lot the benefit of the doubt and spoke to the manager to ask if they would honor the price. The still have this advertised price listed four weeks later and their website and multiple third-party websites. I am also receiving "price-cut" notifications from them. In addition, if you submit a price quote, it still says this unit is in and you get an email back that says it is available.
Please do your research and get a contract on the price and VIN number before you arrive. This was a complete waste of our time and we were lied to several times.