Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,709 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
Contact Dealership
View Awards

701 E. Palace Pkwy

Grand Prairie, TX

75050

Directions

By Type

Showing 2,709 reviews

June 14, 2026

Great service He was fast and very friendly Customer service was great and he kept me informed of the progress More

by suzyrdz
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Jun 16, 2026 -

Grand Prairie Ford responded

We are glad to hear that your experience with us was such a positive one! It is always wonderful to know that our team delivered fast, friendly service while keeping you informed every step of the way — that is exactly the kind of experience we strive to provide for every customer. Thank you for taking the time to share your feedback. We truly appreciate your kind words and look forward to serving you again in the future!

June 14, 2026

“Great experience! The staff was friendly, professional, and got my oil change done quickly. They explained everything clearly and didn’t pressure me into unnecessary s More

by cariegirls03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson service
Report | Print
Jun 16, 2026 -

Grand Prairie Ford responded

We are elated to hear about your recent visit and the wonderful experience you had with us! It is always gratifying to know that our team delivered friendly, professional service while keeping the process smooth and pressure-free — that is exactly the kind of experience we strive to provide every time. Thank you for taking the time to recognize Nelson and his trainee Aaron by name; we will be sure to pass along your kind words. Your recommendation means the world to us, and we look forward to welcoming you back for your next visit!

June 14, 2026

I've already posted that review. The experience and review is already on Google. Thank you! More

by chel13
Recommend Dealer
Yes
Employees Worked With
Santos
Report | Print
Jun 16, 2026 -

Grand Prairie Ford responded

Thank you for your feedback! We truly appreciate you taking the time to share your experience, both here and on Google. It means a great deal to us that you went out of your way to spread the word, and we are grateful for your continued support.

June 14, 2026

Santos is very personable and easy to work with! I will definitely work with Santos again! More

by genesenek320
Recommend Dealer
Yes
Employees Worked With
Santos
Report | Print
Jun 16, 2026 -

Grand Prairie Ford responded

We are thrilled to hear about your wonderful experience working with Santos! It is always great to know that our team members are making a positive impression through their personable approach and dedication to making the process as smooth as possible. We truly appreciate you taking the time to share your feedback, and we look forward to welcoming you back the next time you need assistance. Your kind words mean a great deal to our team!

June 13, 2026

Nice nice nice job and good people looking for you to get the job done More

by daltonsparks240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Romello Benton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Josue Cruz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Mercer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Rosas
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Huey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Fugate
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua North
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 16, 2026 -

Grand Prairie Ford responded

Thank you for your wonderful feedback! It is truly rewarding to hear that you had such a positive experience with our team. We take great pride in having dedicated people who are committed to getting the job done right for every customer. We appreciate you taking the time to share your kind words, and we look forward to serving you again in the future!

June 13, 2026

They like to try and sell you things you DONT need that is not the way to do business More

by Randy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service department
Report | Print
Jun 16, 2026 -

Grand Prairie Ford responded

Thank you for bringing this to our attention, Randy. We are sorry to hear that you feel this way about your experience, and we understand your frustration. Every customer deserves to feel respected and confident that their best interests are being kept in mind throughout the entire process. We would genuinely like to discuss this further and work toward a resolution. Please reach out to Victoria Courtney at 855-971-6306 so that we can better understand your concerns and address them appropriately.

June 13, 2026

Excellent service Excellent service, cameron was very attentive keeping me informed with everything on a daily basis until I got my truck back More

by selvinparedes084
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Jun 16, 2026 -

Grand Prairie Ford responded

We are happy to hear that your experience with us was such a positive one! It is wonderful to know that you felt informed and well taken care of throughout the entire process of getting your truck back. That level of attentiveness and communication is exactly what we strive to provide every customer. Thank you for taking the time to share your experience — we truly appreciate it and look forward to serving you again in the future!

June 13, 2026

He was very friendly. Easy to talk to. Explained everything. He was very personable and very responsive. More

by Vharielle
Recommend Dealer
Yes
Employees Worked With
Antonio Avalos
Report | Print
Jun 15, 2026 -

Grand Prairie Ford responded

We are utterly delighted to hear about your experience with us! It is wonderful to know that you felt welcomed, well-informed, and supported throughout the process. Providing clear communication and a personable experience is something we genuinely strive for, and it means a great deal to hear that it made a positive difference for you. Thank you for taking the time to share your feedback — we truly appreciate it!

June 13, 2026

Exceptional, I would not have gotten what I needed at a different dealer or if my service writer didn't explicitly listen to my concerns and specific situation and address it promptly while communicating e More

by Lance64.2000
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Jun 16, 2026 -

Grand Prairie Ford responded

Thank you so much for sharing your experience, Lance! It is truly wonderful to hear that you received the attentive, transparent, and efficient service you deserved — especially during such a stressful situation. Being stranded far from home after a work trip is never easy, and we are glad our team was able to get you back on the road quickly and safely with repairs done right the first time. We take great pride in clear communication, honest pricing, and genuinely listening to each customer's unique situation. Reviews like yours remind us why those values matter so much. We appreciate your trust in us and hope to be your go-to resource for any future vehicle needs!

June 13, 2026

My service guy is the the bomb, and his name is Santos. I want to say keep up the great work!!! More

by Sha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2026 -

Grand Prairie Ford responded

Thank you for your review! We are elated to hear that Santos made such a positive impression on you. It is always wonderful to know that our team members are going above and beyond to deliver an exceptional experience. We will be sure to pass along your kind words to Santos — recognition like this truly means a great deal to our team. We look forward to continuing to provide you with the great service you deserve!

1
2
3
...
271