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Grand Prairie Ford

Grand Prairie, TX

Overview
Employees
Reviews
Vehicles
4.7
2,559 Reviews
Grand Prairie Ford is a highly respected car dealership located at 701 E. Palace Parkway in Grand Prairie, Texas. We are proud to serve buyers within the Grand Prairie community, as well as shoppers within the Dallas-Fort Worth area. For years, we have been a premier dealer for locals searching for new Ford cars for sale in Grand Prairie.
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701 E. Palace Pkwy

Grand Prairie, TX

75050

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Showing 2,559 reviews

April 28, 2026

Great experience, was able to diagnose problem, order part, provided loaner during process, and returned vehicle as expected. Great experience. More

by Blmair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Apr 30, 2026 -

Grand Prairie Ford responded

We are happy to hear about your positive experience with our diagnostic and repair services. Your feedback about our team's ability to quickly identify the issue, efficiently order the necessary part, and provide a loaner vehicle during the repair process means a great deal to us. We understand how important it is to keep our customers mobile while their vehicles are being serviced, and we're pleased that we could deliver your vehicle back to you as planned. Your satisfaction with the entire process from start to finish is exactly what we strive for with every customer visit.

April 28, 2026

The young lady was very informative about what was being done and what needed to be done she also used our Ford points great experience ?? More

by robertbirdow
Recommend Dealer
Yes
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Apr 29, 2026 -

Grand Prairie Ford responded

Your positive experience means so much to us! We're thrilled that our team member provided you with clear information about both the current service and future maintenance needs. It's wonderful that she helped you take advantage of your Ford points as well. We truly appreciate customers like you who take the time to share their great experiences with us.

April 28, 2026

I had the oil changed in my Class C Motorhome. I called and made an appointment very easily. I received a text reminder the day before my scheduled appointment. My Service Advisor was Kimiyah. More

by VEUGHN.DONALD00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimiyah Shackleford
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Apr 29, 2026 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that scheduling your motorhome's oil change was straightforward and that our appointment reminder system worked well for you. It's fantastic to know that Kimiyah provided you with the professional and friendly service you deserved. Your feedback about the seamless process from booking to completion means so much to our team. We truly appreciate you choosing us for your motorhome maintenance needs and look forward to serving you again in the future.

April 28, 2026

Kimayah is awesome! Her exceptional customer service, along with her efficiency and effectiveness, was truly valued! More

by cryty85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimayah
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Apr 29, 2026 -

Grand Prairie Ford responded

We are overjoyed to hear about your wonderful experience! Your kind words about the outstanding customer service you received truly mean the world to us. We understand how important efficiency and effectiveness are when it comes to serving our customers, and we're thrilled that these qualities made such a positive impact on your visit. Your feedback helps us continue delivering the exceptional service that every customer deserves. Thank you for taking the time to share your experience.

April 25, 2026

Best people to deal with My experience with ford was everything everything was clear and understanding More

by Banardbrooks
Recommend Dealer
Yes
Employees Worked With
Santos
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Apr 28, 2026 -

Grand Prairie Ford responded

Thank you for sharing your wonderful experience with our team. It means so much to hear that working with our staff made everything feel straightforward and easy to follow. We truly value customers who take the time to recognize when our team provides exceptional service. Your positive feedback about how well we communicated throughout the process motivates us to continue delivering the same level of clarity and support to every customer who walks through our doors at Grand Prairie Ford.

April 24, 2026

Antonio was quick to approach me when i arrived. Service was performed in a timely manner More

by cornelior39
Recommend Dealer
Yes
Employees Worked With
Antonio
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Apr 27, 2026 -

Grand Prairie Ford responded

We deeply appreciate your positive feedback about your service experience with us. It's wonderful to hear that Antonio was so attentive and welcoming from the moment you arrived. We take pride in having team members who are ready to assist our customers promptly. We're equally pleased that your service was completed efficiently and met your timing expectations. Your recognition of our commitment to quality service means a great deal to our entire team.

April 20, 2026

Purchased a brand new F150 King Ranch from GPF back in 2010 & have always had service from Grand Prairie Ford since I purchased the truck and I've always been 100% satisfied with the service I've received More

by GlennatMBD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santos Flores
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your long-term loyalty since 2010. We’re glad Santos Flores and the team continue to provide outstanding service. Thank you for your support, and we look forward to seeing you again.

April 20, 2026

Was in the market for a new F-250 Lariat and had shopped around a bit looking for a good deal. Talked to Jackie Mercer at Grand Prairie and he worked with me to get to a number that worked for me. No pressu More

by Steve Ozz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Grand Prairie Ford responded

We appreciate your feedback. We’re glad Jackie Mercer provided a polite, pressure-free experience and helped you find the right F-250 Lariat at a price that worked for you. Thank you for your recommendation, and we look forward to seeing you again.

April 19, 2026

It was quick simple and Nelson does a great job with what he does and gives amazing customer service More

by travisweldrob
Recommend Dealer
Yes
Employees Worked With
Nelson Courtney
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Apr 20, 2026 -

Grand Prairie Ford responded

We are utterly delighted to hear about your positive experience with us. Your comments about the efficient and straightforward process really mean a lot to our team. We're thrilled that Nelson provided you with outstanding service and made your visit so pleasant. It's wonderful to know that our commitment to delivering excellent customer care truly made a difference for you. We appreciate you taking the time to share your experience.

April 18, 2026

Service went great. Vehicle was taken care of professionally and in a timely manner Will be recommending to friends and family More

by tchihuahua1
Recommend Dealer
Yes
Employees Worked With
Nelson
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Apr 20, 2026 -

Grand Prairie Ford responded

We are absolutely thrilled to hear about your positive experience with us! Your feedback about receiving professional service in a timely manner truly means the world to us. We take great pride in ensuring every vehicle receives the care and attention it deserves. Thank you for choosing Grand Prairie Ford, and we genuinely appreciate you recommending us to your friends and family. We look forward to serving you again in the future!

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