
Grand Prix Subaru
Hicksville, NY
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1,570 Reviews of Grand Prix Subaru
Great dealership Wonderful experience working with my sales person, Paul Perrotta, as well as Ted Hanlon ( he made the magic happen).. and Shawn Meyers ( so informativ Wonderful experience working with my sales person, Paul Perrotta, as well as Ted Hanlon ( he made the magic happen).. and Shawn Meyers ( so informative and helpful in making the right deal happen for me too). More
Friendly Environment Went above and beyond in service to accommodate my needs. Emily Reardon and Paul Perrotta made my day by getting me a cup divider for my car. Everyone Went above and beyond in service to accommodate my needs. Emily Reardon and Paul Perrotta made my day by getting me a cup divider for my car. Everyone was kind and helpful. More
Considering and helpful! GrandPrix service is No. 1 and they really care about their customers! They did the job very carefully and make sure everything was done properly bef GrandPrix service is No. 1 and they really care about their customers! They did the job very carefully and make sure everything was done properly before releasing the car! Great service! More
Great dealership, Great people, and Great cars! I have never been as happy to purchase a new car as I was this time .Michael Gerlack was a superb salesman, helpful and definitely not pushy. (I hate I have never been as happy to purchase a new car as I was this time .Michael Gerlack was a superb salesman, helpful and definitely not pushy. (I hate pushy salespeople). He was very patient and answered anything I asked. Shawn Mayers went out of his way to make this all happen. Ted Hanlon was very personable and helpful. Would highly recommend this dealership to anyone buying a new car. Everyone at this dealership was pleasant and friendly and as excited as we were to purchase our new car. I could go on and on about them especially previously looking at another car and dealership. Was so blessed to be directed to this Subaru dealership. P.S. LOVE MY NEW FORRESTER!!! More
Best place for car shopping I had to buy a car ASAP. After research, I found Subaru is one of the safest cars for small SUV. At first, I did not realize how this brand is so popu I had to buy a car ASAP. After research, I found Subaru is one of the safest cars for small SUV. At first, I did not realize how this brand is so popular. After I asked two Subaru dealers nearby to my home, they all told me that I had to wait for 1 or 2 months to get the new car. When I felt so disappointed, I thought maybe some other dealers further away had new Subaru available. With google, I found Grand Prix quite easily. And they had new cars available at that time. Maybe it is because they are the largest Subaru dealer in long island. After we arrived in the building and waited for about 5 minutes, Ted and Roy came by to welcome us. Roy took care of us. He was very nice and knowledgeable. What I like is he did not push. He told some stories and introduce the functions of the car, say some joke and let us observe and feel the car without any pressure. It was so comfortable after shopping cars for a whole day. After I found the car I liked, Roy explained all details clearly and took care of whole procedure. I thought he should be a model for salesmen in a textbook. Jenna helped us to arrange finance plan. She was also very nice, patient and honest. I want to thank all of them and recommend this place for car shopping. More
who sends a customer to drive without a lug nut? I love Subaru and I will recommend the car to anyone, but I came into this dealership to get my wheel lock removed and my tire changed. Not only did t I love Subaru and I will recommend the car to anyone, but I came into this dealership to get my wheel lock removed and my tire changed. Not only did this take 6 hours but when I got the car back they left out a lug nut. When we came back to the dealership to tell them they missed a lug nut, the mechanic told us he knew that it was missing. I'm no mechanic, but no one should ever send a customer on the road with a lug nut missing. Also when I came in with a completely flat tire, they drove recklessly across the street on my rims. More
Best experience great people This was the best experience buying a car. Mike, Ted and Shawn were the best. They helped with anything with patience and a smile. I have never had su This was the best experience buying a car. Mike, Ted and Shawn were the best. They helped with anything with patience and a smile. I have never had such great service anywhere else i have ever gone to. They are the reason i will only buy a Subaru from now on and send anyone who is looking to buy a car to them. More
A very pleasant and positive experience Was looking to purchase my first Subaru and knew what I wanted. I am so very pleased with both my choice of dealership and my new 2016 Crosstrek! I ca Was looking to purchase my first Subaru and knew what I wanted. I am so very pleased with both my choice of dealership and my new 2016 Crosstrek! I cannot say enough about Mike Porcelli, Ted Hanlon and Shawn Mayers. They were all professional, knowledgeabe, accommodating and thorough. I was treated with respect. I felt no stress or pressure while working with Mike...just the opposite in fact. It was a friendly and relaxed atmosphere. I appreciated Mike's follow up contact to make sure all was well and answer any questions that I had. I was would refer anyone and everyone to these great people at Grand Prix Subaru. More
Excellent x10 Dear Roy, Just wanted to personally thank you, Ted and Michelle for the excellent service you and your team provided. From the beginning our experien Dear Roy, Just wanted to personally thank you, Ted and Michelle for the excellent service you and your team provided. From the beginning our experience with you was amazing. My wife and I felt comfortable and happy. We came to you needing a car right away and you delivered. We simply sat and watched you and your team make everything happen, you knew exactly what needed to be done. Your whole team even stayed late to make sure we left with the car that same day. Everyone at the dealership is just extremely nice and courteous. We are still very impressed with how many details you knew about the car and how quickly you made everything happen in such a time crunch. My wife and I are very happy with our crosstrek We look forward to returning in the near future to lease a second car from you Our overall our experience with you and your team was excellent x 10. Roy you are the best! Thank you, Luis V. More
Excellent first class experience Leasing our car at Grand Prix Subaru was memorable due to the ease of the entire process and the genuine helpfulness and good nature of the staff. We Leasing our car at Grand Prix Subaru was memorable due to the ease of the entire process and the genuine helpfulness and good nature of the staff. We have had Toyotas, Volvos, Hondas and other Subarus in the past. Deciding between another lease on our Honda CRV or another vehicle brand, and ultimately deciding on the Subaru Outback was simple after doing comparison research. We had even been to other Subaru dealerships which were closer to our home but found the staff to be generally unresponsive. Grand Prix Subaru was like a breath of fresh air. Ted and Shawn were extremely accommodating and George was a pleasure to deal with. He made the whole process seamless and made sure we knew how to use all of our new car's features. My generally cynical husband actually said it was the first time he had ever felt positive about a new car dealership. More