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Grand Prix Subaru

Hicksville, NY

4.8
1,570 Reviews

500 S Broadway

Hicksville, NY

11801

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1,570 Reviews of Grand Prix Subaru

December 13, 2015

Great dealership Wonderful experience working with my sales person, Paul Perrotta, as well as Ted Hanlon ( he made the magic happen).. and Shawn Meyers ( so informativ More

by Lime819
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Perrotta, Ted Hanlon
December 08, 2015

Friendly Environment Went above and beyond in service to accommodate my needs. Emily Reardon and Paul Perrotta made my day by getting me a cup divider for my car. Everyone More

by fbreeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Perrotta, Emily Reardon
December 05, 2015

Considering and helpful! GrandPrix service is No. 1 and they really care about their customers! They did the job very carefully and make sure everything was done properly bef More

by emmanuel.chang.lew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Reardon, Jamal Richardson, Katie Alexander, Chris Trimarchi, Erik Martinez
December 01, 2015

Great dealership, Great people, and Great cars! I have never been as happy to purchase a new car as I was this time .Michael Gerlack was a superb salesman, helpful and definitely not pushy. (I hate More

by Nclan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Hanlon, Shawn Mayers
December 01, 2015

Best place for car shopping I had to buy a car ASAP. After research, I found Subaru is one of the safest cars for small SUV. At first, I did not realize how this brand is so popu More

by H. Liang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Wander, Jenna Mineo, Ted Hanlon
December 01, 2015

who sends a customer to drive without a lug nut? I love Subaru and I will recommend the car to anyone, but I came into this dealership to get my wheel lock removed and my tire changed. Not only did t More

by anon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mechanic
Dec 16, 2015 -

Grand Prix Subaru responded

To whom it may concern: I apologize for your frustration with the recent service visit. We work diligently to serve our customers without incident and in a timely manner. After reading your review it seems that was not accomplished. There was some issue relating to a question about if you wanted wheel locks replaced or standard wheel nuts installed. We respect all of our customers property and would not operate any equipment recklessly, please keep in mind that we do need to move vehicles around when tires are flat, which requires them to be driven. Our facility is split between two lots requiring the vehicle to be driven across one small section of public streets. Should you be able to provide me with more information I can better investigate what transpired and assist that much more. Very truly yours, Daniel Ross General Manager Grand Prix Subaru 516.822.6800 dross@grandprixsubaru.com

November 23, 2015

Best experience great people This was the best experience buying a car. Mike, Ted and Shawn were the best. They helped with anything with patience and a smile. I have never had su More

by Knee1072
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Hanlon, Shawn Mayers
November 23, 2015

A very pleasant and positive experience Was looking to purchase my first Subaru and knew what I wanted. I am so very pleased with both my choice of dealership and my new 2016 Crosstrek! I ca More

by LeslieW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted Hanlon, Michael Porcelli, Shawn Mayers
November 23, 2015

Excellent x10 Dear Roy, Just wanted to personally thank you, Ted and Michelle for the excellent service you and your team provided. From the beginning our experien More

by Luis V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle (finance), Roy Wander, Ted Hanlon
November 18, 2015

Excellent first class experience Leasing our car at Grand Prix Subaru was memorable due to the ease of the entire process and the genuine helpfulness and good nature of the staff. We More

by Gailrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schappi, Ted Hanlon, Shawn Mayers
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