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Grand Prix Subaru

Hicksville, NY

4.8
1,565 Reviews

500 S Broadway

Hicksville, NY

11801

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1,565 Reviews of Grand Prix Subaru

December 01, 2015

who sends a customer to drive without a lug nut? I love Subaru and I will recommend the car to anyone, but I came into this dealership to get my wheel lock removed and my tire changed. Not only did t More

by anon123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mechanic
Dec 16, 2015 -

Grand Prix Subaru responded

To whom it may concern: I apologize for your frustration with the recent service visit. We work diligently to serve our customers without incident and in a timely manner. After reading your review it seems that was not accomplished. There was some issue relating to a question about if you wanted wheel locks replaced or standard wheel nuts installed. We respect all of our customers property and would not operate any equipment recklessly, please keep in mind that we do need to move vehicles around when tires are flat, which requires them to be driven. Our facility is split between two lots requiring the vehicle to be driven across one small section of public streets. Should you be able to provide me with more information I can better investigate what transpired and assist that much more. Very truly yours, Daniel Ross General Manager Grand Prix Subaru 516.822.6800 dross@grandprixsubaru.com

November 23, 2015

Best experience great people This was the best experience buying a car. Mike, Ted and Shawn were the best. They helped with anything with patience and a smile. I have never had su More

by Knee1072
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Hanlon, Shawn Mayers
November 23, 2015

A very pleasant and positive experience Was looking to purchase my first Subaru and knew what I wanted. I am so very pleased with both my choice of dealership and my new 2016 Crosstrek! I ca More

by LeslieW
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ted Hanlon, Michael Porcelli, Shawn Mayers
November 23, 2015

Excellent x10 Dear Roy, Just wanted to personally thank you, Ted and Michelle for the excellent service you and your team provided. From the beginning our experien More

by Luis V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle (finance), Roy Wander, Ted Hanlon
November 18, 2015

Excellent first class experience Leasing our car at Grand Prix Subaru was memorable due to the ease of the entire process and the genuine helpfulness and good nature of the staff. We More

by Gailrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Schappi, Ted Hanlon, Shawn Mayers
November 17, 2015

Impreza Lease Just visited the Hicksville Subaru and I was blown away by the service I received. My wife and I were looking for a safer car as my SUV was in very ba More

by tommyz19812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna Mineo, Ted Hanlon, Michael Porcelli
November 16, 2015

friendly and professional It was a pleasure to buy my car from Eric B. and I will recommend him to any of my friends looking to buy. He takes all stress out of the car buyin More

by Heaney, C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Voesack, Eric Baltazar
November 15, 2015

Excellent service; Incredibly friendly Staff Just buy my Subaru Outback. My experience with Grand Prix Subaru was very positive. Amazing service and great value cars. They were very patient and h More

by Krzysztof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Hanlon, Michael Porcelli, Shawn Mayers
November 11, 2015

Forester Lease I recently leased a 2016 Subaru Forester from Grand Prix Subaru. My salesman was Mike P and I couldn't be happier with his honesty and the way he hand More

by KC2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Voesack, Ted Hanlon, Michael Porcelli
November 10, 2015

Great experience leasing! I've owned several cars but this is my first leased brand new vehicle. I was very excited to get the process started and from the moment i walked into More

by drotski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Amante
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