Grand Subaru

Great Deal on a 2019 Outback Worked with Internet Sales person Sandy Cuttone. Very transparent on pricing, found me the exact car I wanted in color/options from another dealer and Worked with Internet Sales person Sandy Cuttone. Very transparent on pricing, found me the exact car I wanted in color/options from another dealer and transferred it to Grand ahead of time. Gave me the best price, more than 2k less than my local Kansas City dealers could price at. I'm from Chicago so it was easy for me to stay with family, but apparently they also do pickups from O'Hare so for out of state buyers without a base in Chicago that would be easy. Purchase process was easy, financing went smooth. Tried to upsell me on some dealer options like extended warranty and paint protection but didn't hassle me, I understand that is how they make their margins up. Once I said no, there wasn't a hard sell on it that frustrated me. Car had some cosmetic defects with leftover glue on wheels from shipping/transport protection I noticed on inspection but while I was completing deal, the detail shop took care of it. More

MY EXPERIENCE AT GRAND SUBARU I'm was impressed with Grand Subaru on my first visit to a Subaru to see a large professional looking dealership with first class facility, neat and c I'm was impressed with Grand Subaru on my first visit to a Subaru to see a large professional looking dealership with first class facility, neat and clean and having a large service area. Prompt service from the moment I stepped in and with a person notifying Nichole Iacullo of my scheduled arrival. Nichole was very professional and we quickly went through the paperwork and a thorough summary of my new Crosstrek. Going from my old 15+ year minivan, the new technology was actually staggering on sitting in the drivers seat and I'll need to attend your additional learning offers despite being a retired electrical engineer. Nichole gets a 5 star from me. I would also recommend Grand Subaru to my friends should they ask me for suggestions. More

No better prices on new Subarus than Grand Ramon, our salesperson, was fantastic. He's the sole reason we bought our '19 Outback Touring 2.5 from Grand. We had a deal nearly lined up with ano Ramon, our salesperson, was fantastic. He's the sole reason we bought our '19 Outback Touring 2.5 from Grand. We had a deal nearly lined up with another dealer, but Ramon's tenacious follow-up pulled us his direction. We plan to buy a new Forester in 6-12 months, plus we'll likely trade for a new Outback in a few years. For both, we'll be calling Ramon at Grand Subaru! More

Unbelievably pleasant Nicole was an extremely knowledgeable sales person. She never rushed me or pushed me for lack of time on her part. She explained everything in great Nicole was an extremely knowledgeable sales person. She never rushed me or pushed me for lack of time on her part. She explained everything in great detail which I appreciated. Al, in finance was equally pleasant to deal with. He, also, was extremely knowledgeable. Nicole introduced me to many people in different departments so that we would know each other. The purchasing of my Crosstrek and dealing with Nicole and Al was the the most rewarding experience I have ever had in purchasing a vehicle, and I have purchased many cars over the years. My congratulations to Subaru and Grand Subaru for having not only an excellent car, but also an excellent staff. I look forward to many years of owning my new Crosstrek and dealing with Grand Subaru. More

No Pressure. I test drove a couple different cars, found the one I liked, and drove off with a new Subaru that night. I would recommend this dealership to a frien I test drove a couple different cars, found the one I liked, and drove off with a new Subaru that night. I would recommend this dealership to a friend shopping for a new car. More

My Experience with Sandy Cuttone I am glad i purchased my first Subaru from Sandy Cuttone. She was professional and straight with me every step of the way. No games. She did her job I am glad i purchased my first Subaru from Sandy Cuttone. She was professional and straight with me every step of the way. No games. She did her job well and the transaction was completed very quickly. If you are a busy person and you know what kind of Subaru you want to drive, give Sandy a call. You won't be disappointed. More

No Pressure. No teeth pulling. Purchasing a vehicle at Grand was quiet possible the most painless experience I have ever had. I give this place five stars, and if I could give Neal Purchasing a vehicle at Grand was quiet possible the most painless experience I have ever had. I give this place five stars, and if I could give Nealy Anderson 10 stars, I would do it. I had talked with two other dealerships (yes, Subaru) while shopping for a new Outback. One of the dealerships I visited twice, but still was not getting the answers to questions I had. When I first visited Nealy, I learned more from her in a 45 minute initial visit than I did from the other dealerships. She had an answer for everything I had questions on, and if she didnt know, she went and talked to someone who did, instead of saying things like "well that's another department and they will tell you later." That was huge for me. I walked out knowing exactly what that vehicle was going to cost with three different financing options to think about. I am probably the worlds biggest skeptic when it comes to purchasing a vehicle, always waiting for a surprise. Well, there were no surprises and I credit most of that to Nealy. Even the financing end of things was relatively painless. Al Hassan was the other individual I will give five stars to. He went through everything in detail, and if I had a question on a number or how it was arrived at, he took the time to explain it with no pressure. I would have no problem purchasing another Subaru from this dealership in the future or recommending this dealership to someone in the market for a new vehicle. More

Very professional and well mannered environment! My woman and I were accompanied by sales representative Michael Sinacola, and may I say I’ve never had such incredible customer service! Michael helpe My woman and I were accompanied by sales representative Michael Sinacola, and may I say I’ve never had such incredible customer service! Michael helped us out smoothly and walked us through the purchase of our vehicle. He was very approachable and professional and serviced us with a very warm welcome! I recommend this dealership and if you need any guidance, ask for Michael Sinacola! Thank you once again Michael! Returning Customers Indeed! More

Leased a new 3.6 Outback I just purchased a 3.6 Outback. It was the best car buying experience I have had (>6 ). Lou Scapellato was friendly, knowledgeable, and respectful o I just purchased a 3.6 Outback. It was the best car buying experience I have had (>6 ). Lou Scapellato was friendly, knowledgeable, and respectful of my wishes. He clearly explained the options and pricing. The atmosphere was relaxed and I didn't feel pressured into buying. As a women I have often not found this to be true. I would highly recommend Grand Subaru and Leo. More

Straight forward, quick & pleasant. I rated this dealership and the employees I worked with as excellant because they made an effort to answer all of my questions, even the need for reas I rated this dealership and the employees I worked with as excellant because they made an effort to answer all of my questions, even the need for reassurance on shipping details. Comparing to an in person experience at my local dealership, it was like night and day difference. Nealy Anderson explained and accommadated my concerns fully, was attentive at every instance. It was the smootheset vehicle transaction I have ever had,(5) I’m now driving my 2nd Subaru, a 3.6.R Limited, after owning a ‘96 Legacy Outback for the last 26 years. Thank you Grand Subaru. More