Grand Subaru

Grand Subaru is Outstanding. Our sales associate Sandy Cuttone is so knowledgeable,friendly, and helpful, she made what can be a stressful task finding the right vehicle and finan Our sales associate Sandy Cuttone is so knowledgeable,friendly, and helpful, she made what can be a stressful task finding the right vehicle and financing an absolute positive and enjoyable experience. Sandy is an asset to Grand Subaru. All during the time we were at the dealership, the employees smiled and said hello to us, even tho they weren't involved in our transaction, even stopping to tell us to help ourselves to the beverages, pastries and candies, making you feel very welcomed. Brandon Metz our Finance Manager was awesome ! He is excellent at explaining everything in a straight forward and clear way, and I have to add, he has a great sense of humor. Grand Subaru " Wowed Us " ! More

Helpful and friendly Went to look at a wrx that I was looking at for a while. Then we are greeted by Michael, who was amazing. He even went lower then the discount! When Went to look at a wrx that I was looking at for a while. Then we are greeted by Michael, who was amazing. He even went lower then the discount! When I came down to the test drive I told him I couldn't drive a manual. And he said he would teach me, and that he did. Amazing overall experience and will recommend everyone looking for a vehicle to this dealer and Michael. More

Best place to get a used Subaru The service and attention was excllente. Gave us all the information regarding the origin od the car what its been through. The Salesman demonstrated The service and attention was excllente. Gave us all the information regarding the origin od the car what its been through. The Salesman demonstrated beyond the call of duty. More

Excellent experience Joe at Grand Subaru was a delight to work with. He was up front about everything and worked to get me the best deal he could. I am very happy with my Joe at Grand Subaru was a delight to work with. He was up front about everything and worked to get me the best deal he could. I am very happy with my experience at Grand Subaru. Highly recommended. More

Car buying in today's internet world ...is possible! Thank you, Brianna, for understanding our needs and for accommodating our numerous emails. Definitely a hassle free experience. No pus ...is possible! Thank you, Brianna, for understanding our needs and for accommodating our numerous emails. Definitely a hassle free experience. No pushy sales talk. Best price given. It also helps that Subaru is a great brand! More

One of the best dealerships I've dealt with! My second transaction with Grand Subaru and overall satisfied with my experience! Kiril assisted me both times and was very knowledgeable and helpful My second transaction with Grand Subaru and overall satisfied with my experience! Kiril assisted me both times and was very knowledgeable and helpful throughout the process. Brandon also assisted in the finance department and made it right to the point. Easy to talk to and no pressure. Thank you guys for continuing to exceed my expectations of commitment and service! I will definitely be back for future purchase More

Excellent service I recently purchased a used 2014 xv Crosstrek. Michael was attentive but gave me my time and space to inspect the vehicle at my pace. He was well info I recently purchased a used 2014 xv Crosstrek. Michael was attentive but gave me my time and space to inspect the vehicle at my pace. He was well informed of the vehicle and its features. He accomadated my requests. From printing up the cars history to having the car lifted to inspect the under carriage. He was personable, courteous and proffesional. Thank you for a great customer experience. The car is working out well too! More

Wonderful experience at Grand Subaru! I just bought a new Outback from Jason Zapfel and Brandon Metz at Grand Subaru and I couldn't have been happier with the entire process, including the I just bought a new Outback from Jason Zapfel and Brandon Metz at Grand Subaru and I couldn't have been happier with the entire process, including the sales team, finance team, price, friendliness and efficiency. Like many people in the Midwest, I found Grand Subaru online. If you're looking for a Subaru and you live anywhere near Chicago, look no further - this is your first and last stop. To start, their prices are the best around. Numerous other dealers stopped emailing me after I showed them my quote from Grand Subaru, or asked me if I was 100% sure we were comparing apples to apples, because Jason's price was so competitive. One other dealership offered to match the Grand Subaru price but then balked at providing the 0% financing. In addition, Jason Zapfel was extremely kind, informative and accommodating. There was zero pressure, no last-minute changes, or any of the other gimmicks you read about and dread when buying a car. Just straightforward, honest conversation. Brandon Metz was very helpful and kind as well. The entire process was quick and efficient. I couldn't have asked for a better experience, every step along the way. Thanks Jason, Brandon, and everyone else at Grand Subaru! If (when) we get another Subaru, we know where we'll be going. Adam More

They really care about your business We went to two other Subaru Dealerships before making the trek out from Evanston to Grands Subaru. I communicated with Michael via email for a bit and We went to two other Subaru Dealerships before making the trek out from Evanston to Grands Subaru. I communicated with Michael via email for a bit and ultimately decided on a purchase from here. Michael was knowledgeable, helpful, caring, and patient. He worked with our schedule and got us into a car that we wanted for the right price. I'd highly recommend going here! Worth the drive if you live further too! More

Nicole Iacullo is AMAZING Nicole's attention to my 06 Impreza air bag swap was more than I could have expected. She explained the urgency of this service call and the safety co Nicole's attention to my 06 Impreza air bag swap was more than I could have expected. She explained the urgency of this service call and the safety concerns of anyone that would be in the passenger seat. Nicole proceeded to create a service appointment that led to Joe Bednarek who provided an excellent and prompt experience in their service department. I was checked in and had a loaner vehicle within 20 minutes! Nicole and Joe have went above and beyond to help me. I will return here to buy my next (and third) Subaru. More