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Grand Subaru
Bensenville, IL
3,884 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,884 reviews
July 29, 2017
Good service , good people Nice atmosphere , nice people , easy to deal with , no pressure Pretty quick getting everything goin , hate sitting around for hrs waiting on paperwo Nice atmosphere , nice people , easy to deal with , no pressure Pretty quick getting everything goin , hate sitting around for hrs waiting on paperwork but they were pretty on the ball. More
by Omghatesurveys
Employees Worked With
Michael Sinacola
July 27, 2017
Very helpful to an out of state buyer Mike Sinacola was very helpful to orchastrate every thinh that was necessary for thr purchase of my new vehicle. He even offered to pick me up at the Mike Sinacola was very helpful to orchastrate every thinh that was necessary for thr purchase of my new vehicle. He even offered to pick me up at the airport. Thanks again More
by whyme1
Employees Worked With
Michael Sinacola
July 27, 2017
The BEST car buying experience start to finish !!! From start to finish - the very best car buying experience. Michael Sinacola Our salesperson Is excellent. We drove up in our worst vehicle without an From start to finish - the very best car buying experience. Michael Sinacola Our salesperson Is excellent. We drove up in our worst vehicle without an appointment. Michael immediately greeted us, brought us into his office, listened intently, pulled up a car and within minutes we were on a test drive. He stayed with us as we vetted out other offers. He put together the deal and timeline we needed. His honesty , product & company knowledge Is excellent also. Al Hassan; Finance Director, is outstanding. A true professional. He listned to my needs. Created a plan that fit me financially with multiple options. He did not just sell products. His company & product knowledge was also excellent. He alone made the doc signing easier and direct - Al is a humble professional. I would highly recommend both Michael Sinacola And Al Hassaann More
by Carrikosiba
Employees Worked With
Michael Sinacola, Al Hassan
July 26, 2017
Great Sales Effort Got Me More Than I Expected I hate the entire car buying experience, from negotiating price, to dealing with the finance manager, to the inevitable renegotiation with the offered I hate the entire car buying experience, from negotiating price, to dealing with the finance manager, to the inevitable renegotiation with the offered add-on packages. With Grand Subaru and Nicole, I had none of that. She/they are direct, listen to cues, and make what is generally a nasty business smooth and pleasant. I could not have been more pleased. More
by Subaru#3
Employees Worked With
Nicole Iacullo
July 22, 2017
A no-nonsense, customer centered experience Nicole was very responsive, supportive and patient throughout the process. This was the first time I ever bought a new car. I didn't make a fast decis Nicole was very responsive, supportive and patient throughout the process. This was the first time I ever bought a new car. I didn't make a fast decision. It took me a long time to decide. Throughout, Nicole treated me as if I were a serious customer, responding to my emails and calls with the same promptness and courtesy in July as she did in March. More
by ditto
Employees Worked With
Nicole Iacullo, Al Hassan
July 22, 2017
Extremely responsive and helpful I had a few questions on a specific vehicle, didn't end up buying it because it wasn't the right time financially. Mike was so helpful and wanted to g I had a few questions on a specific vehicle, didn't end up buying it because it wasn't the right time financially. Mike was so helpful and wanted to get me a great deal in however best fit my needs. More
by George Reeves
Employees Worked With
Michael Sinacola
July 21, 2017
New 2017 Subaru Forester Awesome experience, from finding the car online, to working with Jason, and finishing up in the finance dept. Jason made car buying pleasant & was ve Awesome experience, from finding the car online, to working with Jason, and finishing up in the finance dept. Jason made car buying pleasant & was very knowledgeable! We would definitely recommend Grand Subaru and their staff. More
by Tiburon
Employees Worked With
July 19, 2017
Super helpful and easy! My experience at Grand Subaru was great! Leasing a car was a process I was nervous about but they made it so painless! Wendy was so helpful and knowle My experience at Grand Subaru was great! Leasing a car was a process I was nervous about but they made it so painless! Wendy was so helpful and knowledgable! I am so excited about my new car! More
by Stephanie Cold
Employees Worked With
Wendy Kaplan
July 19, 2017
New 2017 Subaru Forester My experience at Grand Subaru was nothing short of excellent. Brianna made buying my new Forester simple. Grand Subaru had the best price and not onc My experience at Grand Subaru was nothing short of excellent. Brianna made buying my new Forester simple. Grand Subaru had the best price and not once did I feel like a bait and switch was going to occur. They delivered everything as promised, even though the color combination I was looking for was rare. More
by 2017Foresterguy
Employees Worked With
Brianna Bartoli
July 17, 2017
Absolutely Fantastic! I had a wonderful experience purchasing a car from Grand Subaru in Bensenville, and Jen Zglobicki made the entire process smooth and painless. I was w I had a wonderful experience purchasing a car from Grand Subaru in Bensenville, and Jen Zglobicki made the entire process smooth and painless. I was worried about purchasing a car from out of state, but they made everything easy and uncomplicated. I love my WRX and would definitely recommend Grand Subaru to anyone in the market. Thanks for everything, Jen! More
by Cherice T.
Employees Worked With
Jen Zglobicki
