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Grand Subaru
Bensenville, IL
3,886 Reviews
At Grand Subaru we provide the highest level of customer service, through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience, whether you are looking for a new vehicle, pre-owned vehicle, online specials, need parts or service, or would like information on Subaru products and services. Do not hesitate to call or email us.
Grand Subaru is centrally located in the Chicago area making it easy and convenient to get to, whether you are coming from Chicago, Elmhurst, Bensenville, Naperville, Lombard, Schaumburg, Countryside, or Arlington Heights. We are one mile off of I-290 in Bensenville/Elmhurst.
To make your purchasing decision easier Grand Subaru offers a large selection of New Subaru Models. Our New Car Inventory includes all the best selling models and trim packages. Whether you are looking for the Forester, Impreza, Outback, Legacy, Tribeca, WRX, or WRX STi, we have what you are looking for. Also, don?t forget to ask us about our great financing and leasing options. You can trust that Grand Subaru will professionally fit you into the automobile of your choice.
We pride ourselves in having one of Chicagoland's best selections of Pre-Owned Subarus whether it's a 5 year old Subaru Outback or a current model with low miles. We stock as many years and models possible, offering the widest selection of cars and trucks and ease of purchase. Our well-trained Certified Sales Staff is here to answer any and all questions you may have.
Grand Subaru's professionally managed Service and Parts Departments are open to accommodate you, whether for a quick oil change or for an extended service visit; and, as always, Grand Subaru offers competitive pricing for your automotive maintenance needs. Grand Subaru has Subaru Certified Technicians specifically trained to work on your Subaru. You will also receive a courtesy car wash. Knowing your car is in good hands is important.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,886 reviews
June 13, 2016
Easy, straight forward process, all upfront Over Internet I pretty much do all my shopping on the Internet for cars and through email. It always seems much more easy and upfront. Sandy did a great job with pr I pretty much do all my shopping on the Internet for cars and through email. It always seems much more easy and upfront. Sandy did a great job with providing me the exact car with all the options we wanted and wrote the details including the pricing in email making it a no surprise buying day when the car finally came in. I also checked around Chicagoland to see if another dealer was "better" but nobody could match their pricing on a delivery of a new vehicle ordered. Also, reading through forums of Subaru owners even for service they all recommended Grand as well. I'm here for the long haul. Thanks for a straight forward experience before, during, and after with the sales process. More
by krisarthur
Employees Worked With
June 13, 2016
Good service Working with Sandy was quick and easy via e-mail. She found the car I wanted and had it delivered to her dealership. When it did not arrive the exact Working with Sandy was quick and easy via e-mail. She found the car I wanted and had it delivered to her dealership. When it did not arrive the exact day we needed it Sandy was able to secure a car for me to use. More
by R1ck
Employees Worked With
June 11, 2016
Best service ever! Our entire experience with Grand Subaru was wonderful. Sandy and her team made purchasing my car painless. I really love my car!! Thanks Grand Subaru Our entire experience with Grand Subaru was wonderful. Sandy and her team made purchasing my car painless. I really love my car!! Thanks Grand Subaru More
by TypistKim
Employees Worked With
June 11, 2016
Repeat Customer This is the second vehicle I have purchased from Grand Subaru. Overall, very happy with the service I received throughout the purchase process. They This is the second vehicle I have purchased from Grand Subaru. Overall, very happy with the service I received throughout the purchase process. They were able to quickly get me the vehicle I wanted, and had it ready when I needed it. Can't beat the price, and the friendliness of the entire staff is unmatched. Not thrilled with the trade-in value I received on my old vehicle, but I would still not hesitate to recommend Grand to anyone. More
by Windbergs
June 11, 2016
All car buying should be done this way. When I was looking for my new Subaru, first I went to true car.com as well as several local dealer's web site. As a resort, I received many phone mas When I was looking for my new Subaru, first I went to true car.com as well as several local dealer's web site. As a resort, I received many phone massage and e-Mail. Unlike others, Sandy's e-mail was very detail and exact price I will pay.(I should say that is 5% less than other dealer will charged me). So,I called other dealer which is close to my house and asked if they will match the price, no luck,thru couldn not do it. ok, then I called Sandy and ask her if she has car in stock. She is very professional and didn't waste anytime. Everything's done by mail and one phone call. Two hours later I drove my new Subaru. No Hussite. Best car buying experience ever with very good deal. More
by Luvmycar
Employees Worked With
June 11, 2016
Auto Purchase and Service I just purchased a new 2016 Forester from Grand Subaru and had a really good experience working with Sandy Cuttone. I usually do not like the process I just purchased a new 2016 Forester from Grand Subaru and had a really good experience working with Sandy Cuttone. I usually do not like the process of buying a new car, but Sandy was straight forward and we worked out a fair deal. There was none of that icky car salesman pressure feeling. I have been taking my 2006 Forester to Grand Subaru for service since I purchased it. Joe Bednarek in service has been terrific in helping me keep it running (over 211,000 miles) while not breaking the bank. That car has been so reliable! That is why my new car purchase is also a Forester. More
by Todd
June 11, 2016
People make all the difference. So I decided to buy a new vehicle last year and began looking in August. I contacted Grand Subaru and Sandy Cutone got right back to me. I test drov So I decided to buy a new vehicle last year and began looking in August. I contacted Grand Subaru and Sandy Cutone got right back to me. I test drove two WRX's, but they were too small. I looked at an Outback, but it was too big. Sandy suggested that I try a Forester XT and, wait for it....just right! But I test drove it again just to make sure. So that's four test drives and a couple of visits with questions. Through it all Sandy was very patient, very good with answering questions about the vehicles and very, very good at staying in touch without doing the whole high pressure sales thing! During this time I definitely shopped this thing around. At that time, no other dealers in the area came within $1800.00 of Sandy's price. I was actually contacted by an internet sales person at another dealership and was warned that "They will lure you into the showroom with one price and will change it once you get there!" So I ordered a black 2016 Forester XT from Sandy Cuttone at Grand Subaru around October, (and switched the order to a dark metallic grey one in November or December...over and above the call of duty there Sandy!) I came in to the dealership to sign some papers after Sandy found me the dark metallic grey XT and the price on it was $500.00 LESS than my original price due to newer Subaru incentives. Who does this!!?? I guess the guy at the other dealership was right after all, just not in the way he thought! Bottom line, great vehicle, great dealership and GREAT people. I would, and have, recommended Sandy Cuttone to all my friends and family. The best new car experience I've had. Thanks again Sandy! More
by Walt
June 10, 2016
Subaru Crosstrek I had a great experience with Grand Subaru. After try for month to find my Crosstrek with different dealer they were able to get me what I wanted, at I had a great experience with Grand Subaru. After try for month to find my Crosstrek with different dealer they were able to get me what I wanted, at a price I was happy with. I did most of the "haggling" through email which made everything nice and easy. I will definitely use them again. More
by Cody H
Employees Worked With
June 10, 2016
Great Dealership - worth the drive Contacted the dealership via email. Dealership was almost 2 hours from my house, and Sandy made it worth my drive. Chose my model and color over the Contacted the dealership via email. Dealership was almost 2 hours from my house, and Sandy made it worth my drive. Chose my model and color over the phone, and when it arrived from the factory, Sandy had the paperwork ready when we got there. A very positive experience. More
by JB Digital
Employees Worked With
June 10, 2016
Fast and easy transaction. Negotiations started through the Internet. After a few email exchanges, Sandy gave me the price I want. It was all done the following business day wit Negotiations started through the Internet. After a few email exchanges, Sandy gave me the price I want. It was all done the following business day with financing provided better than what I had. More
by Al
Employees Worked With
