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Granite Subaru

Hudson, NH

4.8
3,865 Reviews
Our entire Granite Team is excited to be part of the Hudson community, led by owner/operator Jim Angotti. Jim, his wife Sharon and their children have been residents of Hudson for the past 15 years. Whether you are looking for a New Subaru or a pre-owned vehicle, Jim along with the rest of the Granite team will assist you in finding the perfect fit to satisfy your needs, budget and lifestyle. We look forward to bringing the community feel back to southern New Hampshire. Come visit us at Granite Subaru where we treat customers the way we treat our friends and neighbors, because you are!
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193 Lowell Rd

Hudson, NH

03051

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Showing 3,866 reviews

September 20, 2021

All the work was completed in a timely manner and at a reasonable price. The waiting area was clean and modern. More

by BRIAN.D.TURNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Sokol
Sep 21, 2021 -

Granite Subaru responded

Brian, thank you for the review and the feedback. Glad you enjoyed the new waiting room.

September 20, 2021

Although it took a little longer than the hour, they made sure the hood protector was installed properly. More

by LISZAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Granite Subaru responded

Dear customer, thank you for the feedback. Sorry it took a bit longer, but glad the issue was taken care of.

September 20, 2021

Got me in and out in a timely manner without affecting work quality. Would use again. More

by DEMETRIUS.P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Granite Subaru responded

Dear customer, thank you for the nice review. We appreciate the feedback.

September 20, 2021

Staff was helpful. Service was quick. The waiting area was very nice. That's all. More

by BillyCross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Granite Subaru responded

Billy, wonderfully put. Thanks for the feedback.

September 17, 2021

The service team is always impressive. Friendly and professional. Waiting area is really nice. The new drive in is amazin. More

by BAPAPON.YOMSIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Granite Subaru responded

Dear customer, thank you for the great review. Our service team works very hard to deliver top notch service and it seems we hit our mark. Thank you for the feedback on our waiting area!

September 16, 2021

Seemed rather disorganized. Tried to sell me on a lot of services that I clearly didn’t need. They did try and make things better when I expressed that their delay in returning my car was going to cause me More

by cidblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn’t work with any of these people.
Sep 17, 2021 -

Granite Subaru responded

Dear customer, thank you for the feedback. When we service a vehicle we do a multi point inspection to make customers aware of possible services they may need, now or in the future. I'm sorry if you felt we were trying to sell you something you didn't need. We just want to help you optimize the life of your vehicle. We do appreciate your feedback and will discuss it with the staff.

September 16, 2021

I just went in to get my car serviced for the 1st time. The person who checked me in was very friendly and helpful, and they got me in and out quickly. I barely had to wait More

by katie.w
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jamie, Ben Huckins
Sep 17, 2021 -

Granite Subaru responded

Katie, thank you for the wonderful review and the great feedback. We do try to make servicing your vehicle fast and easy.

September 15, 2021

Best dealership around. Always willing to go above and beyond. The new service drive is amazing. More

by JAMESHUBERT23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Granite Subaru responded

James, thank you for the kind words. Our new service drive is definitely top notch, glad you enjoyed it. We appreciate your business.

September 15, 2021

Always on time. Share all info on services being rendered. Check out is quick and efficient More

by BADAY98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2021 -

Granite Subaru responded

Dear customer, thank you for the great feedback. The entire service team really does go above and beyond.

September 15, 2021

Crosstrek was taken for state inspection and starter key not coming out. After the car was handed back the gears were unable to engage. Further attention was required to get it done. We appreciate your curt More

by SHELTON222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Granite Subaru responded

Dear customer, thank you for the helpful feedback. While we strive for 100% customer satisfaction, its good to learn when we fall short. We appreciate the review and will use this to improve what we do.

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