Granite Subaru

Wonderful place! People are friendly and work with you. I felt well taken care of and had a family member go back and buy a car there after my experience. Would highly recommend. :) felt well taken care of and had a family member go back and buy a car there after my experience. Would highly recommend. :) More

The people are very helpful and friendly. They greet you once you have stepped into the doors. Helpful on test driving car and they answer any questions that the customer has. once you have stepped into the doors. Helpful on test driving car and they answer any questions that the customer has. More

worry free , very accomodating Granite Subaru handled our Subaru Outback recall. They sent a staff member in a Subaru Impreza who left us with the impresa and took our Outback for t Granite Subaru handled our Subaru Outback recall. They sent a staff member in a Subaru Impreza who left us with the impresa and took our Outback for the recall. They called when the recall was finished, mentioned a few items that we might want to fix while car was with them. Also gave full report of maintenance that could be considered in the future - no hard sell - just good information. The staff member returned the Outback to us and left with the Impreza. (which is a great little car BTW!) More

Friendly and Professional Charlie, Steve, and Ray were all friendly and professional throughout the entire buying process. There was no pressure and they provided all the infor Charlie, Steve, and Ray were all friendly and professional throughout the entire buying process. There was no pressure and they provided all the information needed to make an informed decision. More

Oil changeed, lights rotation As always I am very happy with the work you all do. Keep it up. I always leave from the Subaru happy and confident. I have recomended to my friend to As always I am very happy with the work you all do. Keep it up. I always leave from the Subaru happy and confident. I have recomended to my friend to go there for service. More

I found them informative and very professional. Work was completed on time. Thankful for courtesy car. Final bill wasnt as originally told. Any additional charges should have been advised. Not first time th completed on time. Thankful for courtesy car. Final bill wasnt as originally told. Any additional charges should have been advised. Not first time they did this recall. More

Everyone at Granite Subaru is courteous and professional. In these times, I really appreciated the complimentary valet service with loaner vehicle. Repairs were done as promised. In these times, I really appreciated the complimentary valet service with loaner vehicle. Repairs were done as promised. More

Service was good, precaution standards not so much. Been going there for our families three Subaru's for a while, no complaints. On recent visit to drop off car, during this pandemic, I was surprised t Been going there for our families three Subaru's for a while, no complaints. On recent visit to drop off car, during this pandemic, I was surprised to see a customer in service area with no mask on. No Big deal, I thought, I will wait outside as we can't ask everyone to be part of the solution. All employees had masks. Came back two days later to pick up car, and I was surprised that no employees (2 behind service area, 2 in payment area) were wearing masks in service area. I paid my bill, and when I turned to speak to my service adviser he had his mask on. Look, I am not trying to be the mask police. I personally feel it is our duty to others to wear a mask. Has policy changed from Friday May 15 until Monday May 18? More

quick tire replacement The team at Granite Subaru provided quick and courteous service in replacing my damaged tire. The work performed by the Service Department met all my The team at Granite Subaru provided quick and courteous service in replacing my damaged tire. The work performed by the Service Department met all my expectations. Tim was great. Thanks. More

Excellent service. Very clean envvironment The people were very thorough and polite. 60,000 mile service was done as well as a slight repair was done under warrantee. Proper COVID 19 precaution The people were very thorough and polite. 60,000 mile service was done as well as a slight repair was done under warrantee. Proper COVID 19 precautions taken. More