Granite Subaru

Forrester CVT diagnosis, Outback NHTSA recall upgrades Everyone at your service dept is extraordinarily trained. They are pleasant, polite, always looking to make something easier for the customer. One g Everyone at your service dept is extraordinarily trained. They are pleasant, polite, always looking to make something easier for the customer. One guy offered to and did bring the loaner car into the heated garage area right behind my car (being left for service) so I could easily transfer my belongings. when it was frigid and snowy out. Jason and Jenn were the service agents at the counter who helped me. After I received the inspection reports which noted some optional repairs for my two cars, I was not pressured in any way. The service that was promised was done ahead of schedule and they had good telephone follow-up. I hope my service business is as friendly and professional. Subaru in Milford is physically closer to our home than Granite Subaru, but we will only go to Granite. There is a night and day difference in terms of customer service between the two. More

Friendly and efficient No one enjoys visiting the service department with their car, however, this team makes it as enjoyable as possible. They have great communication tool No one enjoys visiting the service department with their car, however, this team makes it as enjoyable as possible. They have great communication tools and work hard to get you in and out. More

AWESOME!! Everyone at Granite was amazing, helpful, friendly and kept me up to date as I waited for my car. My mother recommended them and boy I’m glad I went t Everyone at Granite was amazing, helpful, friendly and kept me up to date as I waited for my car. My mother recommended them and boy I’m glad I went there!! I would rather drive 1/2 hour to Granite than the dealership 10 minutes from me. They are AWESOME!!! More

Great service! The service advisor was very helpful and kept me informed as to what was happening. He also made sure to check on a tire that I was having trouble wit The service advisor was very helpful and kept me informed as to what was happening. He also made sure to check on a tire that I was having trouble with. Thanks so much. More

Precise and thorough maintenance procedures performed. Great experience dealing with Granite Subaru. Maintenance procedures are always explain prior to beginning and sometimes while maintenance is being p Great experience dealing with Granite Subaru. Maintenance procedures are always explain prior to beginning and sometimes while maintenance is being performed. I always leave the dealership feeling that I received the best possible maintenance at a reasonable price. Would highly recommend the vehicle maintenance department to any Subaru owner. More

Solid experience I felt that this dealer was giving me a fair deal. I was not informed by the dealer about their ,9% financing initially, which was frustrating. If I h I felt that this dealer was giving me a fair deal. I was not informed by the dealer about their ,9% financing initially, which was frustrating. If I hadn’t researched ahead of time I would have spent hundreds more on interest. Their dealer fees were highest in the area, but they were willing to work with me to make up that difference More

Exceptional service I took my car to the service station for the CEL, they provided me the loaner vehicle and they took couple of days to fix the car. They also did the v I took my car to the service station for the CEL, they provided me the loaner vehicle and they took couple of days to fix the car. They also did the vaccum and car wash. I think the service is exceptional. More

Good Service Staff personable as always. I like that you can text the staff if you have any questions or concerns. I have been going here for years and service ha Staff personable as always. I like that you can text the staff if you have any questions or concerns. I have been going here for years and service has always been pretty quick More

Oil change Very personable service staff! Communication was excellent! Comfortable waiting area. The service was provided in a timely manner and all of my questi Very personable service staff! Communication was excellent! Comfortable waiting area. The service was provided in a timely manner and all of my questions were answered! More

Good service Service was performed as scheduled. Servicemen were helpful and friendly to deal with. The waiting area was comfortable and relaxing. The service p Service was performed as scheduled. Servicemen were helpful and friendly to deal with. The waiting area was comfortable and relaxing. The service performed was excellent. More