Granite Subaru

very good service The service team is very efficient, keeps you in the loop during service. The waiting area is very clean and comfortable with free wifi and kids play The service team is very efficient, keeps you in the loop during service. The waiting area is very clean and comfortable with free wifi and kids play area. More

Exceptional Service The exceptional service began upon my arrival at the dealership and it continued throughout my service experience. I will highly recommend this dealer The exceptional service began upon my arrival at the dealership and it continued throughout my service experience. I will highly recommend this dealership to all my friends. More

GREAT JOB! Jason was fantastic and explained everything to me. My only regret was that though asked we weren't given the trade-in value as we fell in love with Jason was fantastic and explained everything to me. My only regret was that though asked we weren't given the trade-in value as we fell in love with the loaner car. More

Staff was informative and pleasant. The staff was willing to answer any questions I had and were pleasant to deal with. They very clearly explained what needed to be fixed on my car and The staff was willing to answer any questions I had and were pleasant to deal with. They very clearly explained what needed to be fixed on my car and why. More

Efficient Tim and mechanic Dave found a hard to isolate noise during acceleration. Good mechanics. Also gave me a discount without me asking for it since they h Tim and mechanic Dave found a hard to isolate noise during acceleration. Good mechanics. Also gave me a discount without me asking for it since they had it on their website. More

Service Great facilities, quick prompt service done on time. Had to get a sticker and plug the tire that had a nail in it. Will definately come back and recom Great facilities, quick prompt service done on time. Had to get a sticker and plug the tire that had a nail in it. Will definately come back and recommend! More

Excellent customer service, prices are reasonable This dealership's service department is very good. Customer service is excellent, and quality of work has been good. Prices are more than some indepen This dealership's service department is very good. Customer service is excellent, and quality of work has been good. Prices are more than some independent shops, but experience has shown me that it's better to pay a few dollars more to get work done right the first time. Would recommend to others. More

Picked up my new car and everything was excellent. Car was ready, everything looked great and Gary Smith explained everything to me and helped me set up my phone and automatic start. start.He even came Car was ready, everything looked great and Gary Smith explained everything to me and helped me set up my phone and automatic start. start.He even came to my house to get a signature. More

Rapid, courteous and extremely competent service. I am confident that service and repairs will always be done correctly and in a convenient and timely fashion. I am confident that service and repairs will always be done correctly and in a convenient and timely fashion. More

Presentation of recommended services was inaccurate and misl Presentation of recommended services was misleading- all items were listed as red/urgent. Several were not urgen. The brake fluid change was describ Presentation of recommended services was misleading- all items were listed as red/urgent. Several were not urgen. The brake fluid change was described as “over 3 years ago” though it was correctly documented as 6/2017 (just over2 years ago). The picture of the brake fluid reservoir was not from my car- not even from a Subaru and made the fluid look much darker than it actually was. A wheel lug was broken by the tech during the service, but wasn’t fixed- this will cause me an extra trip to NH to fix it and prevent corrosion of the lug. The oil change seemed to take longer than usual. Booking the appointment online took longer than usual as the menu forces you to now go through many more service add-on options than it used to. More