Granite Subaru

3rd Subaru, same great experience! This is our 3rd purchase from Granite Subaru and this experience was just as fabulous as the previous 2. In fact, buying from Granite Subaru is by far This is our 3rd purchase from Granite Subaru and this experience was just as fabulous as the previous 2. In fact, buying from Granite Subaru is by far the best car buying experience I've ever had. Superb customer service from the moment I walked in the door, unsure if I was going to really pull the trigger, until I drove my new car off the lot (all in under 3 hours!). More

Great experience I reached out to the Finance Department in October 2019 and worked with Pat. Pat was great to work with. He was fair, no nonsense, efficient and perso I reached out to the Finance Department in October 2019 and worked with Pat. Pat was great to work with. He was fair, no nonsense, efficient and personable. I reached out to Granite knowing what I was interested in, communicated this with Pat, and we worked out a deal equitable for both of us. 5 stars. More

AC/Heater blower fan noise seems fixed by new motor; so far. We started to be annoyed by a high pitched cricket-like sound coming from the fan motor in the last couple of months. After researching on line, we f We started to be annoyed by a high pitched cricket-like sound coming from the fan motor in the last couple of months. After researching on line, we found we were not alone and decided to bring the car in for service to have the noise addressed. It took some time to finally convince the service manager and techs that the noise was real and what it sounded like, but once they agreed the problem was there, we were able to get a new fan motor installed and it seems to have done the trick for now. More

Oil change tire rotation loosing radio preset stations Everything thing went great , Going to be a wait and see if my problem with pre set radio stations happens again Service manager gave me a word of Everything thing went great , Going to be a wait and see if my problem with pre set radio stations happens again Service manager gave me a word of confidence... but we will see More

Excellent service, thanks! Everything was good, Tim Rusell, Service front desk representative, was attentive and paid attention to details. The service was done on time, and I h Everything was good, Tim Rusell, Service front desk representative, was attentive and paid attention to details. The service was done on time, and I had a new vehicle from Subaru Granite while my car was repaired. More

Very good communication Jason was very friendly and did a very good job keeping us informed about the status of the services being done. He let us know about a problem found Jason was very friendly and did a very good job keeping us informed about the status of the services being done. He let us know about a problem found during inspection, and worked closely with us to get our approval and to get the work done when we needed it. More

New forester lease Stopped in on Monday to look at foresters to lease. Mario helped us and brought out multiple options and set us up on test drives of foresters and Out Stopped in on Monday to look at foresters to lease. Mario helped us and brought out multiple options and set us up on test drives of foresters and Outbacks as I didn't know what I wanted yet. Talked options and packages and was pointed in the right direction! Went home to think and made an appointment for Wednesday night. Met with Shawn to look more and start the process of getting a Forester. Arrived at the dealership and was shown more options by Sergio and found the perfect one with all of the options I was looking for. Both Shawn and Sergio were very pleasant to work with and very informed on all things about the buying process. Both worked hard to get our paperwork going and helped us get the payment closer to the point we were looking for. After all paperwork was almost done we were taken to the finance specialist Steve's office. The most pleasant and happy fiance office experience me or my boyfriend have ever been through. Steve was so pleasant and answered all of our questions and more. We went in around 6PM and got out by 8:45 with a brand-new car. Highly recommend this dealer to anyone who wants a truly relaxed and happy experience. More

Always a positive experience! My visit was as pleasant as it always is. It took longer because of the work involved, but during that time I had several updates on the progress of m My visit was as pleasant as it always is. It took longer because of the work involved, but during that time I had several updates on the progress of my car. The environment is pleasant, and the explanations are complete and helpful. Thanks for always being there for us! More

Service Clear, honest service explained without pressure. Friendly, professional and knowledgeable staff no matter who I deal with. People smile and you can t Clear, honest service explained without pressure. Friendly, professional and knowledgeable staff no matter who I deal with. People smile and you can tell that they like their jobs. Jay Charn took care of me on my last visit and had my car washed for me! More

Awesome Tim as been my advisor a few fine and he is great. Always keeping me posted with updates while my car is getting work done! Tim as been my advisor a few fine and he is great. Always keeping me posted with updates while my car is getting work done! More