Granite Subaru

Looking for a Legacy Our experience at Granite Subaru was very positive. We were looking for a specific model / engine combination and had done our research ahead of time Our experience at Granite Subaru was very positive. We were looking for a specific model / engine combination and had done our research ahead of time which brought us to Granite. Charlie was very helpful in discussing their inventory as well as exploring the availability of other cars in the area. Ultimately we chose one of the cars that they had in stock and completed the transaction. While we felt their “administrative fees” were high, Charlie was still able to deliver a price that we felt was fair for that vehicle. Charlie was both knowledgeable and personable and it was a positive experience for my wife and I while working with him. More

In and out The service was smooth. There was no unecessary pressure from the car salesmen. As long as you go in knowing what you want and make that known you wil The service was smooth. There was no unecessary pressure from the car salesmen. As long as you go in knowing what you want and make that known you will be in and out in your new car in only a couple of hours. I am sure if you don't know what you want they will help but it was a nice experience to not have to beat around the bush so that I could drive off in a new car. More

my car was serviced at the 7000 mile and tire rotation. My car was serviced well and properly. The the people in service were very nice and helpful. They gave me a free car wash. as it was my first service. My car was serviced well and properly. The the people in service were very nice and helpful. They gave me a free car wash. as it was my first service. More

Inspection sticker 40 minutes Their service is excellent their employees courtesy and knowledgeable. I trust them. I’m glad I have a subreau. I definitely would buy a 3rd when I’ Their service is excellent their employees courtesy and knowledgeable. I trust them. I’m glad I have a subreau. I definitely would buy a 3rd when I’m ready More

Great service I brought my car in for a D service and was warmly welcomed by the staff. I was able to leave my car there and come back that day to pick it up. They I brought my car in for a D service and was warmly welcomed by the staff. I was able to leave my car there and come back that day to pick it up. They called to let me know my car was ready, threw in a car wash and wheel wax and added my coupon. Also they had treats for my dog. Great service! More

great very pleasant people to interact with.I was just in for inspection and a few other things and i was in and out at a good time. very pleasant people to interact with.I was just in for inspection and a few other things and i was in and out at a good time. More

Very helpful and trustworthy I had a situation with my 2015 Legacy that was handled very well by corporate and the dealership. They really want to resolve your problems without ta I had a situation with my 2015 Legacy that was handled very well by corporate and the dealership. They really want to resolve your problems without taking all of your money. Highly satisfied. More

Friendly and helpful Everyone was friendly and helpful. They all made us feel very welcome and like family. Mario even helped get our new car to our house. They never made Everyone was friendly and helpful. They all made us feel very welcome and like family. Mario even helped get our new car to our house. They never made us feel pressured or rushed. Great people and dealership! Highly recommend this dealership and the people that work there! More

Quick in, quick out. Minor issue with brand new car. They got me right in and took care of it. Very happy with the prompt response and care they provided. Minor issue with brand new car. They got me right in and took care of it. Very happy with the prompt response and care they provided. More

Great Service From Tim Prevett I would like to thank Granite Subaru, and especially Tim Prevett for making my service experience very satisfying. Tim, as always, is a pleasure to de I would like to thank Granite Subaru, and especially Tim Prevett for making my service experience very satisfying. Tim, as always, is a pleasure to deal with. He is a true professional in dealing with customers and it's obvious to me, he knows the importance of customer satisfaction. In fact, I have been so satisfied with Granite Subaru, that several months ago, I bough a second Subaru. The service department has always completed the work on time and I have never had an issue in getting a loaner car. Purchasing both my wife's Subaru and mine was a no pressure experience and I will definitely be back when it's time to purchase again. Thanks Granite Subaru and a special thanks to Tim Prevett. P.S. I don't know Tim personally and I don't typically write reviews, but exceptional service needs to be recognized. Brian M More