Granite Subaru

Excellent customer service / effective technical resolution Granite Subaru has consistently provided me and my family excellent customer service and professionalism. We have bought two vehicles there now and a Granite Subaru has consistently provided me and my family excellent customer service and professionalism. We have bought two vehicles there now and are pleased with both sales and service experiences. My latest service call for an air conditioning issue on my Outback was handled efficiently and effectively, and the price was fair and competitive. These experiences have inspired my trust in Granite Subaru, and I would recommend them. More

Excellent service! Service and personnel have been excellent for my last three leasing experiences. I always hated the thought of purchasing a new vehicle. However, my e Service and personnel have been excellent for my last three leasing experiences. I always hated the thought of purchasing a new vehicle. However, my experience of the last two purchases (leasing) and working with Charlie completely changed my attitude towards dealerships. More

Great Excellent service and kept me updated on my cars progress for a recall on my Subaru impreza. I bought my call 3 years ago here too. Excellent service and kept me updated on my cars progress for a recall on my Subaru impreza. I bought my call 3 years ago here too. More

First place I looked.....and turned out to be the best! I walked in with my younger son with autism. He was greeted warmly, and not stared at, or made feel unwelcome, as he was at the dealerships I checked I walked in with my younger son with autism. He was greeted warmly, and not stared at, or made feel unwelcome, as he was at the dealerships I checked out after this visit. That is what made me return, beyond the knowledge and great deals here. I never felt that icky salesperson feeling here. The word honest, and genuine come to mind. Great employees. My younger son with autism is afraid of dogs and even ended up befriending one salesperson's dog (a breakthrough! Now that we got our vehicle shopping done, we can begin pet shopping!). I picked up the new vehicle with my older more profoundly cognitively impaired son. He was treated with the same kindness and respect as my younger son. Highly, sincerely recommend giving your business to this stellar dealership. More

Easy buying process. Friendly staff Charlie Peters was great to work with. I purchased a Mercedes which is not necessarily his expertise. However any questions I had he was able to wor Charlie Peters was great to work with. I purchased a Mercedes which is not necessarily his expertise. However any questions I had he was able to work with fellow staff and answer. More

Great customer service and best prices Went to Granite to look at new models after having visited other Subaru dealerships, and Granite had by far the best customer service and prices. The Went to Granite to look at new models after having visited other Subaru dealerships, and Granite had by far the best customer service and prices. The salesman (Jeremy - would highly recommend) was very knowledgeable, friendly, and was genuinely interested in helping me to find the best car and price for me. I did buy a car, but never felt pressured to by any car. More

2017 Impreza Sports I have not taken delivery of the vehicle yet as it was sent to the paint shop for repairs. I would like an opportunity to submit a follow up survey o I have not taken delivery of the vehicle yet as it was sent to the paint shop for repairs. I would like an opportunity to submit a follow up survey of opinion once I complete the transaction. However, my first experience at the dealership was excellent. I spent a total of 3 hours from test drive to signing of documents. The dealership was busy and I simply waited my turn with the business office but the sales associate and the business manager made the wait comfortable for both my wife and I. More

really great start to finish Basically - very courteous; did the oil change plus paid very careful attention to anything else I asked for - reminding me of one item I had asked fo Basically - very courteous; did the oil change plus paid very careful attention to anything else I asked for - reminding me of one item I had asked for Overall : great :) Thank you More

Always good service We have been Subaru customers since 2003 and have always had professional, friendly and honest service. The consistency with each new owner amazes me. We have been Subaru customers since 2003 and have always had professional, friendly and honest service. The consistency with each new owner amazes me. Prime has taken it a step up with updating their technology and has hence made the customer service check-in and follow-up contact quick, thorough and efficient. Nice job Prime! More

Excellent! Love the pictures by email of the problem Best service I have received on a vehicle. Good explanation of issues. Not the lowest price for service but a great value considering the service Best service I have received on a vehicle. Good explanation of issues. Not the lowest price for service but a great value considering the service More