Granite Subaru

Service Oil change and 19 point check up. I appreciate Tim greatly. He thoroughly checks my records to be sure all is done as necessary before service provide Oil change and 19 point check up. I appreciate Tim greatly. He thoroughly checks my records to be sure all is done as necessary before service provides it's working excellence. More

Tire Pressure My tire light came on. I came in , they took me right away. Very pleasant and helpful staff!!! I always can depend on Granite Subaru My tire light came on. I came in , they took me right away. Very pleasant and helpful staff!!! I always can depend on Granite Subaru More

Tim in the service dept's customer service was outstanding! Tim in the service department's customer service was outstanding! He was welcoming and cheerful and was very prompt on my request. He deserves a gold Tim in the service department's customer service was outstanding! He was welcoming and cheerful and was very prompt on my request. He deserves a gold star, and a bonus! ;) I will be back for service just because of his excellent customer service skills and upbeat positive attitude! More

Love my Outback Everyone was welcoming. My dog is always welcome when I go in. I wanted to trade my lease for an Outback Touring. I knew what I wanted, I did not fe Everyone was welcoming. My dog is always welcome when I go in. I wanted to trade my lease for an Outback Touring. I knew what I wanted, I did not feel pressured and I was not in there all day. All of my questions were answered. More

Flavio Angelucci Flavio has been our waiter at Longhorns for years. My wife and I will alway's ask for him when we dine there. I just happened to be walking around out Flavio has been our waiter at Longhorns for years. My wife and I will alway's ask for him when we dine there. I just happened to be walking around outside at Granite Subaru when he approached me. I was so surprised to see him. I informed him that I was interrested in a new Outback. Soon after, I drove home my new car. Flavio made the entire experience so enjoyable. He is such a nice friendly individual! He will most certainly become the best sales person that you have! More

On time; efficient; and accommadating This was "recall" service and scheduled, completed efficiently and with a "smile"!! All good; nothing more to say. Unfortunately, I did not get names This was "recall" service and scheduled, completed efficiently and with a "smile"!! All good; nothing more to say. Unfortunately, I did not get names of service person with whom I dealt, but he was competent, respectful, efficient and friendly More

This dealer ship is great! I feel like Tim Privett, I hope I chose the right one, is a wonderful service person. I feel like he is looking out for me. Always friendly and kind. I feel like Tim Privett, I hope I chose the right one, is a wonderful service person. I feel like he is looking out for me. Always friendly and kind. I always go to him when I need a service. He's just overall a great guy. More

Service took much longer than initially told Arrived at 3:45 for the express oil change, was told it would take ~45 min. They also suggested to have recall work done - which they said would be a Arrived at 3:45 for the express oil change, was told it would take ~45 min. They also suggested to have recall work done - which they said would be an hour total. At 4:45, my car was still were I left it - was never taken in for service - an hour later. They did say they would bring it in and have three tech's work on it, which they did, and also did not charge me for the service. But still, it is frustrating to be told an hour for service, and your car doesn't even get taken in within the hour. This is not the first time this has happened to me here either. More

Excellent service Fast service,comfortable waiting area,friendly staff.From start to finish every aspect of the service was excellent.The coffee and healthy snack was a Fast service,comfortable waiting area,friendly staff.From start to finish every aspect of the service was excellent.The coffee and healthy snack was a nice surprise More

Timely Completion Completed my Outbacks major 60,000 mile service work and state inspection ahead of schedule. Service department is always friendly and helpful. Serv Completed my Outbacks major 60,000 mile service work and state inspection ahead of schedule. Service department is always friendly and helpful. Service with a smile. More