Back

Granite Subaru - Service Center

Hudson, NH

4.8
2,771 Reviews

2,771 Reviews of Granite Subaru - Service Center

Sort by
February 15, 2023

They did a great job. In and out in about 2 hours after a safety recall. More

by carterbob2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Granite Subaru responded

Thank you for the nice review. We're glad it went so quickly.

February 15, 2023

I thought that the service was excellent. It was very professional. You used technology well. More

by PAUL.V.STOREY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Granite Subaru responded

Paul, thank you for the nice review and helpful feedback.

February 15, 2023

As with with past service events with Granite, it was an exceptional experience. Staff are pleasant, respectful and always willing to be of assistance. Granite offers the best in class customer experience. More

by NHCYCLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Granite Subaru responded

Thank you for the great review. Jen and the entire team really go above and beyond.

February 15, 2023

Pleasant and knowledgeable staff. Great service overall. I was able to get a brand new loaner car while my Crosstrek was in for service. More

by lwankel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Granite Subaru responded

Thank you for the nice review. Valet service and loaner cars make it super convenient to get your servicing done.

February 15, 2023

I came in for my headlight to be replaced. They told me my running light was out, not my headlight, so they replaced my headlight. I believed them, didn’t check and took the vehicle home witho More

by BROWN13JA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Briggs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Granite Subaru responded

We are so sorry to hear about this. A Service Manager will be reaching out today to rectify this.

February 14, 2023

a a a a a a a a a a a a aa aa a a More

by BHARAT.RATHI
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Granite Subaru responded

Thanks for the kind review.

February 14, 2023

Quick, Easy and accurate service as always! Honest assessments and no pressure- Thank you all More

by MARIKAYE777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Granite Subaru responded

Thank you for the nice review.

February 09, 2023

Thanks for the good service . I appreciate the fact that you wash the car for me. More

by SBUCKLEY02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Feb 14, 2023 -

Granite Subaru responded

Thank you for the nice review. We aim to please!

February 09, 2023

I brought my car in for a repair. They took us on time. They were finished in the time the said it would. The was done correctly. The service team are friendly and professional. I am More

by machinist20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Granite Subaru responded

Thank you for the great review and kind words. Your recommendations are welcomed and appreciated.

February 08, 2023

Tim Russell was outstanding. He was very thorough and I am sure I will be calling him in reference to all the instruction material I now have on hand. I leased this car and am More

by btaylor3431
Recommend Dealer
Yes
Employees Worked With
Tim Russell
Feb 09, 2023 -

Granite Subaru responded

Thank you for the kind words and great review. We will be sure to pass them on to the entire team.

...
105
...