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Granite Subaru - Service Center

Hudson, NH

4.8
2,769 Reviews

2,769 Reviews of Granite Subaru - Service Center

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January 30, 2023

Tim was courteous and professional and made recommendations about necessary services without any pressure tactics. He appears to know his job and is concerned about customer needs More

by Don griffiths
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Granite Subaru responded

Don, very well said. Tim, and the entire team are not looking to "upsell" anybody. We give you info on keeping your vehicle in it's best shape. We truly care about our customers and their needs. Thank you for the great review.

January 30, 2023

It was a great and easy experience to get a new car, service was great. More

by ljr901
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Granite Subaru responded

Thanks again for the great review.

January 28, 2023

My service advisor was excellent. The work was completed in a timely manner. Thank you. More

by SHARLAFERRIERE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Jan 31, 2023 -

Granite Subaru responded

Thank you for the wonderful review.

January 28, 2023

I was greeted promptly before I even had time to get out of my car. The waiting area is comfortable (except I was cold in there, even with my fleece on). I was able to set my laptop on a table to do some wo More

by dianemeagher0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Jan 31, 2023 -

Granite Subaru responded

Being a happy customer is our number one priority! We're so glad you had a great experience. Roberto and the team really strive to deliver things on time and the prices they quote. So glad it came out sooner and less expensive. Thank you for the feedback and nice review.

January 28, 2023

They always do what they say in the time they say it will be done. Jason remained in touch throughout and even arranged a loaner for me. More

by RICHARDSONELLIE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Granite Subaru responded

Richard, thank you for the nice review. Jason and the entire service team go above and beyond keeping things on track and customers informed.

January 26, 2023

Was locked out of my car due to a dead battery. Roadside Assistance jump started my car and Granite Subaru took me right away. Julia Angotti was a dream come true. Went the extra mile and was so ki More

by SARAHVANHOOGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Granite Subaru responded

Sarah, what a wonderful review, thank you. Julia and the entire team really go above and beyond with customers. We're so glad we were able to get this taken care of right away.

January 26, 2023

Great service. Everything explained and documented. No hard sell on additional things. Easy in and out for my oil change. More

by MJMOORE0722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Granite Subaru responded

Thank you for the nice review. Our staff prides themselves on making it easy and not pushy to service your vehicle. We appreciate the feedback.

January 24, 2023

Everything was okay. .I got new tires. Driving home my tire indicator went on. It was inconvenient to return to the dealership. Otherwise okay. More

by BARBARABOUCHER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roberto Rodriguez
Jan 26, 2023 -

Granite Subaru responded

We're sorry to hear about the inconvenience. We hope the issue was taken care of right away for you.

January 23, 2023

Efficient service. Everything done to car was explained in detail as well as what service car needed in near future to run well. More

by SHENRYCOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry. Can’t recall people I worked with .
Jan 24, 2023 -

Granite Subaru responded

Thank you for the nice review and feedback. We try to make sure our communication is best in the business.

January 21, 2023

Best car buying experience of my life…seamless 👍. I wish other manufactures would learn the process that Subaru takes. More

by craig_meece
Recommend Dealer
Yes
Employees Worked With
Michael Blatus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayman Hashim
Jan 24, 2023 -

Granite Subaru responded

Craig, very flattering review, thank you. We will keep doing what we're doing and making customers happy.

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