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Granite Subaru - Service Center

Hudson, NH

4.8
2,775 Reviews

2,775 Reviews of Granite Subaru - Service Center

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October 25, 2022

Service advisor was very pleasant and walked me out to my car when completed. Large waiting area, very comfortable. More

by LSMALL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Oct 27, 2022 -

Granite Subaru responded

Thank you for the nice review and feedback.

October 25, 2022

I did the installation of a remote start and my first maintenance of 6000 miles , was very well taken care of by Jennifer. It was wrong to expect 2 hours or more of waiting, but it only took 1 hour and More

by oliveiraadson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Granite Subaru responded

Thank you for the nice review. We're glad it went quicken than expected. We'll pass your kind words on to Jennifer.

October 25, 2022

Very friendly service. Was in for my 6000 mile oil change and tire rotation. Nice waiting area to sit and relax while waiting. Even my dog enjoyed it. More

by pearson.k
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Granite Subaru responded

Thank you for the great feedback. Many customers, and dogs, love our new waiting area.

October 24, 2022

Great service provider for anything to do with my car. Always helpful and know what they are doing! Especially Tim Prevett. It’s always a pleasure to have him as a service advisor. More

by JNESBETH94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Granite Subaru responded

Thanks for the nice review. We'll be sure to pass your kudos on to Tim.

October 24, 2022

Fantastic service - I was very nervous about going to a new auto shop - everything was very easy, and great - Loved the person I worked with ( I didn't catch her name though) she was absolutely wonderful - More

by DDCROCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Granite Subaru responded

Thank you for the kind words. Our team strives to deliver top notch service and it seems we hit our mark.

October 21, 2022

Great communication before, during, and after the visit. I like the complimentary multipoint check that comes with the oil change. More

by CHOU
Friendliness
Recommend Dealer
Yes
Employees Worked With
Naudia Iannuzzi
Oct 25, 2022 -

Granite Subaru responded

Chou, thanks for the nice review and helpful feedback.

October 20, 2022

I really appreciated not having to sit in the waiting room for five hours - my car was picked up from my home! Thank you Jennifer, everything was perfect! More

by ERIC29COCOANUTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Granite Subaru responded

Eric, thanks for the kind words. Many customers appreciate our valet pick up and drop off service. We'll be sure to pass your kind words to Jennifer.

October 19, 2022

Great customer service. Work completed within the time promised. Listened to my concerns and took care of issue More

by MARC JACQUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Lawrence
Oct 20, 2022 -

Granite Subaru responded

Marc, thanks for the nice review. We're glad it was a good visit.

October 19, 2022

Great customer service. Work completed within the time promised. Listened to my concerns and took care of issue I had with a different dealership. More

by piggyschwaz57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Granite Subaru responded

Thank you for the nice review. We're glad your concerns were addressed and taken care of.

October 19, 2022

Had an appointment to swap out my snow tires - they are on wheels so it was super speedy. Tim was great, but I had one issue... The Tire Pressure Sensors were not programmed correctly (this is the second More

by MERILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2022 -

Granite Subaru responded

Meriley, we appreciate your feedback. We will look into the wash and vacuuming when people have service work done. We're sorry that the sensors were not programmed properly. Feel free to bring it back in so we can take care of this.

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