Granite Subaru - Service Center

I had a great experience. I brought in both my key-fobs to be replaced. The key-fobs had been an issue for a couple of years. Everything was tried but nothing would work long- I brought in both my key-fobs to be replaced. The key-fobs had been an issue for a couple of years. Everything was tried but nothing would work long-term. Joshua Goodwin who was my service dept. representative went to bat for me by contacting Subaru advocate services. They decided to replace each key-fob for free. Each time I have needed service, the service representatives and the service department were extremely helpful. This made for an excellent customer experience. I highly recommend Granite Subaru based on how they treat their customers. More

Appreciate customer satisfaction. Service was great. Service takes me to explain the service done. Great Service was great. Service takes me to explain the service done. Great More

Great service. They are helpful, knowledgeable, always friendly and able to answer all my questions. They are helpful, knowledgeable, always friendly and able to answer all my questions. More

Nomally top CS. BUT more than normal long wait and did NOT follow instructions. I had a personal request NOT to move/adjust seat and mirrors, the technician who mo BUT more than normal long wait and did NOT follow instructions. I had a personal request NOT to move/adjust seat and mirrors, the technician who moved the vehicle from and/or to the Service area went out of their wat to purposely ignore my request! More

I had a fantastic experience with this dealer! The service was excellent, the staff was incredibly friendly, and they worked efficiently to get everything done quickly. As a bonus, they even gave The service was excellent, the staff was incredibly friendly, and they worked efficiently to get everything done quickly. As a bonus, they even gave my car a complimentary wash, which was a wonderful surprise. Highly recommend! More

I highly, HIGHLY recommend the service department at Granite Subaru! I have a great experience every time I need work done on my car. Granite Subaru! I have a great experience every time I need work done on my car. More

Service adviser, Nick Flores was friendly and very helpful. He enlisted another technician to assist with the repairs on my car which reduced my wait time significantly..... which I greatly appreciate helpful. He enlisted another technician to assist with the repairs on my car which reduced my wait time significantly..... which I greatly appreciated! More

Service agent, Joshua Goodwin, was friendly and eager to make sure that I was looked after while my car was being serviced yesterday. He reviewed the services being conducted on my Subaru outback 2021 (oil make sure that I was looked after while my car was being serviced yesterday. He reviewed the services being conducted on my Subaru outback 2021 (oil change and tire rotation), then directed me to the waiting lounge where I could imbibe in a beverage. Once the service was completed, he explained the necessary services (new front brakes and cabin filter cleaning) needed to be completed on my car. I had the cabin filter cleaned, but opted to have the new front brakes to be installed in early December. While paying for yesterday’s service, he scheduled a follow-up service for early December. More

Very nice experience so far. Would highly recommend this dealership to friends and family. Very happy doing businesses with them. Would highly recommend this dealership to friends and family. Very happy doing businesses with them. More

Tim is a great person, very likable, comfortable person to talk with and be around, no pressure. The kind of person that make a good day. to talk with and be around, no pressure. The kind of person that make a good day. More