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Granite Subaru - Service Center

Hudson, NH

4.8
2,777 Reviews

2,777 Reviews of Granite Subaru - Service Center

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July 19, 2022

Excellent service department that is focused on the customer. Always a pleasure to work with the service department staff More

by TJVITULLO616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Granite Subaru responded

Thanks for the nice review. We appreciate working with you!

July 19, 2022

Friendly and efficient staff. Knowledgeable about what my car needed and did not need. Tire rotation next time. More

by momgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lamontagne
Jul 19, 2022 -

Granite Subaru responded

Thank you for the nice review and kind words.

July 19, 2022

I cannot speak highly enough about Dave McBride. Not once but twice he quickly resolved a payment dispute with Service. Thank you so much Dave. More

by BILLG3222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave McBride
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2022 -

Granite Subaru responded

Bill, thanks for the great review. Dave does a great job for us and customers love how much he does for them.

July 19, 2022

Always an excellent service experience. Friendly and knowledgeable staff that explains what is and is not needed for servicing. More

by ssweet2
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Granite Subaru responded

Thank you for the nice review. We appreciate the feedback.

July 19, 2022

The service was friendly, efficient, and well-done. Communication was excellent, and the waiting area was comfortable. More

by kjrktg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Jul 19, 2022 -

Granite Subaru responded

Thank you for the nice review. Our new facility is top notch and customers find the new waiting area super comfortable.

July 19, 2022

Excellent customer service as always from Tim, Jennifer, and the service department staff. They are customer focused and communicate timely as needed. I have been a customer for over 15 years and have never More

by TMAUSA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kara Lyndon
Jul 21, 2022 -

Granite Subaru responded

Wow, what a great review. We appreciate your feedback and loyalty for 15 years. Our team appreciates it.

July 18, 2022

Service was prompt, polite and helpful. I waited with my dog and work was done when promised. More

by Jude J 120818
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jessy Lamontagne
Jul 19, 2022 -

Granite Subaru responded

Jude, thanks for the nice review. We are glad you brought your fur buddy in with you, hope they enjoyed the visit as well.

July 18, 2022

A thorough and complete servicing of my vehicle with new brakes, tires, alignment, and wiper blades. Fast and and reasonably priced. More

by P.THIBAULT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Granite Subaru responded

Thank you for the nice review. We appreciate the great feedback.

July 16, 2022

I have nothing specific to share about my experience. Please don’t make written feedback a requirement. More

by chromebluestrat03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessy Lamontagne
Jul 19, 2022 -

Granite Subaru responded

Thanks for the high rating.

July 15, 2022

I’ve had intermittent A/C issues that seemed to be difficult to replicate. This visit Jennifer and Julia were able to get me in same day and take care my problem. My A/C is now blowing strong and cold More

by Juju213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Granite Subaru responded

Just in time for the heat wave too! We're so glad we were able to take care of your AC issue. Thanks for the wonderful review.

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