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Granite Subaru - Service Center

Hudson, NH

4.8
2,777 Reviews

2,777 Reviews of Granite Subaru - Service Center

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July 06, 2022

This is a great dealership in regards to service. They never try to sell me more than I need. Yesterday my car wouldn’t start or jump. Finally after charging it for a while I got it going. I heade More

by MERILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lamontagne, Jamie Lawrence
Jul 07, 2022 -

Granite Subaru responded

Wow, thanks for the great review. This is a great example of us taking care of the customer and not charging them for something they didn't need. We appreciate the great feedback.

July 06, 2022

Jamie is very good they checked their work and she took care of my wait. Really good customer service More

by JDERKRIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Jul 07, 2022 -

Granite Subaru responded

Thanks for the kind words. We will be sure to pass your kudos onto Jamie.

July 06, 2022

Very professional service department team: Very good appointment availability, easy to schedule an appointment (many options!) and very efficient pick up! More

by LauraElizabeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lamontagne, Kara Lyndon
Jul 07, 2022 -

Granite Subaru responded

Laura, thank you for the nice review and kind words. Our service team goes above and beyond to ensure every customer is happy.

July 05, 2022

I wanted the air conditioning refreshed, but the condenser has a leak, I’m not that happy that I was charged for the Freon, wish they could have given me a discount since it didn’t work, I am thrill More

by HOLLAND558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Jul 05, 2022 -

Granite Subaru responded

Thanks for the feedback. We will review with service team for future instances like this. Appreciate the review.

July 05, 2022

Honestly it is ever a happy time to go for anoil change and come out $1500 dollars later. But the engine oil leak is sealed( under extended warranty and I have fixed back brakes and anew clutch.Jaime was l More

by KA9417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Jul 05, 2022 -

Granite Subaru responded

We completely understand how it can be frustrating expecting an oil change and finding more issues. We're glad we were able to take care of the issues right away. Thanks for the review.

July 05, 2022

Tim was great and very helpful when dropping off and pick up my vehicle. Will definitely use Granite State again for service. More

by DIANE66V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Granite Subaru responded

Diane, thanks for the kind words and helpful review. Tim does a great job in our Subaru service department. So glad it was a great experience. We look forward to working with you again.

July 05, 2022

Good Experience all around. Service was done in a reasonable amount of time. Thank you More

by DECCUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Granite Subaru responded

Thanks for the nice review. So glad we were able to make it a quick and painless experience.

July 05, 2022

Great service, very friendly staff, always going the extra mile to help serve me. Will be back again! More

by ABERRY1396
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Jul 05, 2022 -

Granite Subaru responded

Thanks for the nice review. Our service team does a great job, we look forward to seeing you again.

July 04, 2022

On time and very courteous staff. I recommended granite Subaru to and my friends, relatives , More

by MICHAEL.PARENTEAU46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Granite Subaru responded

Michael, thanks for the great review and the recommendations. They are appreciated.

July 01, 2022

The valet service and the staff makes efficient time for the business and employees time. More

by Beth9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Briggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Patnaude
Jul 05, 2022 -

Granite Subaru responded

Beth, thanks for the great review. Our customers really seem to like our pick up valet service. Glad you enjoyed it.

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