Granite Subaru - Service Center

Just had a complete detailing done when my 2020 Outback was in for an oil change and tire rotation. It came back looking like a brand-new car, outstanding! This was my first time purchasing a detailing was in for an oil change and tire rotation. It came back looking like a brand-new car, outstanding! This was my first time purchasing a detailing service and will probably make it at least an annual event. Concierge service to my door for drop off of a loaner and pick up of my vehicle was also provided free of charge which was also outstanding! More

Bought my first Subaru from Granite Subaru and was extremely satisfied with the Sales and Service departments. Kacper was VERY knowledgeable, kind and helpful. Communications with Kacper and the servi extremely satisfied with the Sales and Service departments. Kacper was VERY knowledgeable, kind and helpful. Communications with Kacper and the service dept. were amazing! I will definitely refer my family & friends to Granite Subura! More

Tim was amazing! !! I mentioned my oil consumption during my plan-covered drop off, and he totally followed through. My follow up, via Tim, consists of my returning to !! I mentioned my oil consumption during my plan-covered drop off, and he totally followed through. My follow up, via Tim, consists of my returning to Granite Subaru after 1200 miles to follow up on this issue. thank you, TIM!!! and all of the mechanics involved in my inspection!!! More

Very happy with the level of service and the high levels of communication. Would definitely choose this service center again. Great! of communication. Would definitely choose this service center again. Great! More

Once again it was an extraordinary service! I was told that replacing the rear break pads and resurfacing rotors is going to be a couple of hours. It only took a little over an hour and with gr I was told that replacing the rear break pads and resurfacing rotors is going to be a couple of hours. It only took a little over an hour and with great work. Thank you Granite Suburu! More

Great service and communication throughout the process. No pressure and very friendly. I will return. No pressure and very friendly. I will return. More

I was told the service performed to my car to put on a hitch would be three hours. I drop my car off at the appointment time of 8:40 AM. When I called at noon to inquire about it I was told that now the n hitch would be three hours. I drop my car off at the appointment time of 8:40 AM. When I called at noon to inquire about it I was told that now the new time it would be ready would be 230. I don’t live near the dealership and I was waiting around for the services to be completed. I didn’t realize it would take up much of my day. When I picked up the car the cover over the hitch that was installed was not on there for the hitch was exposed. After consulting the person in the service department I was told that the cover doesn’t fit on after the hitch has been installed. That seemed odd to me but I left anyway. 20 minutes later I get a call saying I need to come back because the cover does indeed fit on with the hitch and the grommets needed to do it were still at the service center and had not been put into the car. I had to turn around and drive all the way back to the service center, get the grommets and was finally able to leave. Not exactly the way I wanted to spend my entire Saturday. More

Top notch service department, well organized and great communication from the service department , would visit again communication from the service department , would visit again More

I went there for an oil change and spent an hour and a half and the service was completed and was sent.on my way. half and the service was completed and was sent.on my way. More

Top notch service from the valet service, to keeping me informed of the progress to bringing back my Mario (car)! I’m soooo happy I chose this dealership! informed of the progress to bringing back my Mario (car)! I’m soooo happy I chose this dealership! More