Granite Subaru - Service Center

The service department is amazing. Everyone is so nice and helpful. The same auto technician always works on my car and does such a great job! Also got my car detailed for the first ti Everyone is so nice and helpful. The same auto technician always works on my car and does such a great job! Also got my car detailed for the first time and it looks brand new!! I love it More

This was my second bad experience with new tires at this dealership. After getting new tires 6 weeks ago from the dealership, two tires had leaks that I went back to the dealership to look at. The full appo dealership. After getting new tires 6 weeks ago from the dealership, two tires had leaks that I went back to the dealership to look at. The full appointment time was close to 3 hours which I did not find acceptable. The technicians determined the leaks were coming from the valve stems. I had no issues with the valve stems with my old tires, and 2 of the tires were fine on my new tires. I was told to fix the issue, they would replace all 4 valve stems at no cost to me. Although frustrated with the amount of time I had already been at my appointment, I was happy to hear I wouldn't have to pay anything and that they'd be addressing all 4 even though only 2 had issues. However, when I was checked out, I found out I needed to pay for the parts for all 4 valve stems and this was not disclosed to me up front. The cost was minimal, but still frustrating, as this was not clearly disclosed. On top of this, after approaching the 3 hour mark, I left the waiting room to find out a status update, and found my key sitting at the desk of the service department with my car being done but no one came to get me. More

Exceptional customer service, knowledgeable and dedicated service staff. Kara and Jamie are trustworthy and always on top of things and oversee that the work done is done right the first time and all bases a service staff. Kara and Jamie are trustworthy and always on top of things and oversee that the work done is done right the first time and all bases are covered and they communicate on a timely basis keeping me informed on the work progress and any issues that may arise. They treat older Subaru owners with compassion and respect. Their dedication is appreciated. More

Always a great experience, from rolling up on a state of the art facility, to the warm cup of coffee you can pour while waiting for your car. Did I mention the outstanding service? I highly recommend this the art facility, to the warm cup of coffee you can pour while waiting for your car. Did I mention the outstanding service? I highly recommend this Subaru dealer for all your automotive needs. More

The service department is always Friendly and helpful. The new dealership is welcome and inviting. The new dealership is welcome and inviting. More

Great people to work with. Very nice and informative. Also did great work in a timely manner Also did great work in a timely manner More

It was Excellent Service SSS SSSS BBBBB VVV ttt vvvv Love it SSS XXX ZZZ BFF* vvvv Love it SSS XXX ZZZ BFF* More

Thank you, for fixing my heating problem on my 2008 Honda Vehicle. I appreciate all your help! Vehicle. I appreciate all your help! More

I always get excellent service when I go to Subaru The staff is very polite and let you know everything that’s going on with your car staff is very polite and let you know everything that’s going on with your car More

Excellent service and follow up. Professional, Friendly, and attentive crew. I’ll recommend this location. and attentive crew. I’ll recommend this location. More