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Granite Subaru - Service Center

Hudson, NH

4.8
2,758 Reviews

2,758 Reviews of Granite Subaru - Service Center

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January 13, 2022

Tim was super helpful! He let me know the things he thought I needed and didn't need out of my car report. They give you a wonderful list of all the things the car could have updated/fixed but they do More

by ELLAPELLEGRINO10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Granite Subaru responded

Thanks for the great review. It's always nice to hear from another of Tim's happy customers.

January 13, 2022

Service and customer service was good. Pleasant and tried to give me the best deal they could. More

by SYDMORRIS2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Granite Subaru responded

Thank you for the great review and feedback.

January 13, 2022

My experiences at Granite Subaru have been positive overall. Julia and I spoke on the phone and when I came to the dealership, she made it a point to come into the waiting area and introduce herself. More

by AFCOSTELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Scharn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Lawrence
Jan 14, 2022 -

Granite Subaru responded

Julia does an amazing job for us. We're so glad you had a great experience.

January 13, 2022

Quick service and great customer service. I would bring my car again to get service repair work. More

by NKGIGSTAD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2022 -

Granite Subaru responded

Thanks for the great review. We look forward to seeing you again.

January 12, 2022

I've only been in NH for 3 years and Have always taken my Crosstrek to Granite but this time they went above and beyond! I thought I had a flat tire and tried twice to put air in it but with no luck. I More

by Lizzie MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thiago Barreto
Jan 13, 2022 -

Granite Subaru responded

Lizzie, thank you for the wonderful review. We're so happy that you chose us for servicing your Crosstrek. Glad we were able to check the issue for you.

January 12, 2022

Quick services and the facility were clean and look great. Highly recommend for other customers. More

by RXIONG2002@live.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Jan 13, 2022 -

Granite Subaru responded

Thank you so much for the great review, and for the recommendations.

January 12, 2022

Service personnel were very courteous and did a great job explaining what the problem was and how it was to be fixed. Valet picked up car and was also very courteous, then I was giving a loner, even better. More

by MTMWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Lawrence
Jan 13, 2022 -

Granite Subaru responded

Dear customer, thank you for the great review. Our valet pick up service is super convenient. Glad you enjoyed this perk of servicing with us.

January 11, 2022

Great service on my car. Awesome loaner car, it was a 2021 forrester. Fancy waiting room with a cappuccino machine and massage chairs. More

by laschai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Rodriguez
Jan 13, 2022 -

Granite Subaru responded

Thanks for the wonderful review. Our new facility really is top notch and comfortable. We're so glad you enjoy it.

January 07, 2022

Hats off to Tim Prevett and Thiago Barreto and the Service Technician who diagnosed my Outback battery issue and replaced the battery. They were quick and efficient. "Extraordinary" service personifie More

by PSHUGERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thiago Barreto
Jan 11, 2022 -

Granite Subaru responded

Dear customer, thank you for the raving review. Tim, Thiago and the entire service team are the best at what they do.

January 07, 2022

pleasant experience, prompt service, hassle free, reasonable price, timely updates, detailed feedback, great waiting area More

by GKRECUR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haley Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Angotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Prevett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beth Karos, Jessica Patnaude, Jessy Lamontagne, Jamie Lawrence
Jan 11, 2022 -

Granite Subaru responded

Thanks for the great review. We couldn't have said it better ourselves. Thanks for choosing us for service.

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