Granite Subaru - Service Center

Well for a person that lives paycheck to paycheck dales pricing is redeckoles but the work and costermar serves is grat it is aweys good whean you send out deals that is whean I have the work don .the deal pricing is redeckoles but the work and costermar serves is grat it is aweys good whean you send out deals that is whean I have the work don .the dealerships Mack moor thean enif off the perches of the cars but still have to stick it to the consumer on serves that is the biggest down fall of theam all More

Excellent service, fully explained why and what was needed to be done. Always exceptional, every time I show up someone shows me where to park and greets me at the door. I love walking in and everyone needed to be done. Always exceptional, every time I show up someone shows me where to park and greets me at the door. I love walking in and everyone has a smile on my face. You can tell they love their job. More

Pain free, easy, and incredibly helpful! I would use this again in a heartbeat and would recommend others with Subarus to take advantage of this service. again in a heartbeat and would recommend others with Subarus to take advantage of this service. More

Service Dept. was nice. Tim gave me a tour of the addition being built. Very friendly and accommodating. Jason applied my 20% coupon to my bill and was able to give me a senior discount as well. Than addition being built. Very friendly and accommodating. Jason applied my 20% coupon to my bill and was able to give me a senior discount as well. Thanks again. More

Great service and great products at a great price. Friendly staff made the experience enjoyable. Came, saw, and drove away in a new car in just a couple of hours, with no hard sell tactics. Thank you. Friendly staff made the experience enjoyable. Came, saw, and drove away in a new car in just a couple of hours, with no hard sell tactics. Thank you. More

Very professional and easy to work with. They drove all the way down to Boston to pick up my car and leave a loaner with us, which was super convenient! the way down to Boston to pick up my car and leave a loaner with us, which was super convenient! More

Joe was great! He did an awesome job! He kept in contact as well while working on the car. They even picked up and dropped off my car for me. I would definitely recommend them. as well while working on the car. They even picked up and dropped off my car for me. I would definitely recommend them. More

I have to decide to recommend this service center or not, I cannot leave it blank. I reluctantly said yes as some of the service was sub-par, but have seemed to make up for it. I've been having recurring I cannot leave it blank. I reluctantly said yes as some of the service was sub-par, but have seemed to make up for it. I've been having recurring battery issues with my vehicle. After having it replaced in December I was told to take it on the highway for several exits at least once a week to maintain charge. The battery died again at the start of March. After talking to the dealership they told me I wasn't driving it enough. I got a call from the service manager and was told I'm not driving it enough and that all modern cars (not just Subarus) need 1-2k miles driven per month to keep the batteries charged. This is outrageous and nowhere does it say this in maintenance, and is just moving the goal post to continue blaming me. I brought the car in and spoke to the assistant manager about the situation and worked with Tim on it. Turns out the battery had a short and this caused one of the cells to die. No amount of driving would fix that. They replaced the battery and upgraded my computer system as a good faith action that I appreciated, and Tim was a pleasure to work with. It is however quite discouraging to be blamed for a battery dying after 3 months (I'm on my 4th battery in this 6 year vehicle now) without even seeing the vehicle. Time will tell if this resolves the issue now. More

Jason Scharn was a pleasure to work with; he was very polite, respectful, and helpful. He took us very seriously and made us feel comfortable. We plan to continue working with him at Granite Subaru! Give polite, respectful, and helpful. He took us very seriously and made us feel comfortable. We plan to continue working with him at Granite Subaru! Give him a raise. More

It was a short wait for 18K mile maintenance. I was treated very well. Place is clean and did not feel crowded by others. I do miss the snacks though. I also found that there was a loud warnin treated very well. Place is clean and did not feel crowded by others. I do miss the snacks though. I also found that there was a loud warning sound coming from the service area. It kind of got annoying. I felt bad for those who work there More